南拉伯克温德姆拉昆塔套房酒店

Service was great

The young lady that checked me in was outstanding in every facet of customer service! I would stay there again just because of how well she treated my family and I.

Our original room had plumbing issues such as really dark water coming out and the drain was closed and wouldn’t open. In all fairness the front desk clerk was understanding and tried to find us another room. The hotel was full and she had no other comparable room. She upgraded us to another room at no additional cost. I was very impressed with her concern and rapid solution. The other issue was that the breakfast on the first 2 mornings was not very good. Went down 2 hours before it closed and there was no coffee and some of the dishes for food were empty. Maybe I went down right after a rush of people. Breakfast was fine and plentiful on last morning there.

The first person I had that checked us in was very nice and polite … but at check out … we were not even greeted and he did not say thanks for staying or asked was everything ok …

Very personable and likable front desk receptionist. Texas Tech student who gave a warm welcome. Only issues were they provided inadequate amount of towels for our stay AND the room was warm and couldn’t get the temp right. Made for a difficult nights rest.

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People bring dogs into lobby where people eat breakfast. I love dogs but they should not be near my breakfast.

Great hotel nice staff and clean.

Comfortable room and very clean. Breakfast was excellent. The staff was friendly and helpful. Good location.

This is a nice property and one we stay at usually twice a year. This time pigeons -- and, I'm talking dozens, were camped above the entrance and pooping on the entryway below. Also, the breakfast kitchen staff seemed inattentive. A lot of missing items. The check in was great with a very nice staffer.

Only down side was that the swimming pool is only 2ft deep all around . So that was a bummer 4 my wife an I plus major bummer for my teenage boys

Good service and

Relatively new property. Good breakfast. Our rooms were quiet.

Something felt a little off about our stay. The place seemed as if they did not have enough laundry. I requested our room not be cleaned but if i could get small bath towels

Desk click was very helpful during check in.

Property was generally good. I would have liked a larger and cleaner pet relief area.

What a great hotel

No hot water A/C didn’t keep up

No internet service during my stay; "no" hot water in room for four days.

Even thought it was under some repair from a recent severe weather incident, it was a pleasant stay.