雪曼温德姆拉昆塔套房酒店

Good

Beware of this Wyndham/LaQuinta! The overall appearance from the highway looks nice. The closer you get, the more it becomes like lipstick on a pig. Lobby shines like a new penny. Then corridors become dirty pathways. Elevator was reminiscent of a freight box, walls were smeared and aluminum protective coating tape wasn’t even removed from last repairs. It malfunctioned once during our stay. Handicapped bathing chairs were scattered about the property outside for employees smoking breaks. Ground covered with cigarette butts. Locking side doors weren’t locked on three different days. Customer safety disregarded! Garden walkways around pool had incomplete areas allowing for trips and falls. Garden beds are either green with weeds or dirt bare. Beware that you MUST ask for daily maid service!! You must request a hairdryer!! Neither was told to us upon checkin!! We were there 5 nights. The room was cool when temp set at 65 on the window unit. The room has more lipstick. Nice at first, then the ugly shows through. Couldn’t close the dual doors to the bathroom because of the paint scraping and shaving off each door. Floor tile wasn’t cleaned after painting. Puddles and drips all over. Pencil markings on wall for accessory placement. Even though we had not requested daily maid service (for a 5 night stay) someone came in the first 4 days and left towels and little bitty bottles of shampoo and shower gel. They didn’t clean the room, the bath or take the trash.

A few structure damages but it’s nice. I stayed at a Hilton inn up the street yesterday and paid so much more and this hotel was so much better. I’d definitely recommend this one over Hilton inn

Front desk and service at this property was friendly and helpful but many things about this property and the cleanliness of the rooms and property are lacking. There are some attempts to renovate, but it just doesn’t compensate for the employees standing around complaining and smoking and the general lack of cleanliness around the property and the rooms. Bathroom smelled of urine very strong, hair all over shower walls that wasn’t cleaned. I would not return to stay here and am surprised at the good reviews.

I arrived after the 3 PM check-in time and was told our room wasn’t ready yet, and that no handicap-accessible rooms were available - even though I had reserved one. They said it would be about 20 minutes, so I left and came back. When I returned, the room was ready — or so I thought. I walked in and found that it was already occupied. I had to go back to the front desk and was given a different room. This one, luckily, wasn’t occupied, but it wasn’t clean either. The coffee pot had mold inside, and the light switch looked like it had mold on it too. After complaining at checkout, the manager did call at the end of his shift, but I unfortunately missed it. He left a VM stating he will call me back tomorrow and hopefully this situation can be fixed. Overall, it was a pretty frustrating and uncomfortable experience.

I booked this hotel by reviews. Alot were good, some not so good. Hotel was true to the pictures!! It felt clean, has been updated. Front desk people were very nice. Housekeeping was very good. I could tell they cared about their job. Very nice ladies. Breakfast was good & plenty of it. Pool was nice too. I definitely would stay again & i do recommend this hotel. Although, I think $25 for a pet, per night is to high. Only disappointment, no western channel on the TV. LOL We mainly wanted to go to Buc-ee's, shop and have some good food. We had a very good weekend!!

Awesome Hospitality

This is a nice hotel that’s conveniently located right off HWY 75. We were in handling some business and were happy that our bed was really comfortable, room was very clean and staff were all very friendly!

I like the staff and the breakfast. This is my 3rd time here and will be coming back. Thank you

Was a good stay.

Excellent customer service, clean, and great price. Definitely will stay again.

The staff were all very helpful and friendly. There was some remodeling being done but it never interfered with our stay nor was it loud or bothersome. Thank you for making our stay that much more enjoyable.

Convenient location. Recently updated. Beds are so-so. Walls are thin.

N/A

The remodels are almost complete and this property is like new.

We had a great stay. The renovations were great and the place was clean and comfortable. Everyone was super nice and helpful.

The room and breakfast

It was ok- you can tell they recently renovated- staff were friendly, but not 4 star more like 3 star- lots of lighting for parking which is good - no bad but not the 4 star feeling I hoped for.

Nice place great staff

Room 229 needs the key lock replaced. My key card worked perfectly for exterior doors. Had to keep inserting my card in the room lock to the point it frustrated me 😂