舍尔茨-圣安东尼奥-塞尔玛温德姆拉昆塔套房酒店

Good

We had a great stay at this hotel. The rooms were clean as well as the bathroom and the beds were super comfortable.

Not enough towels in the room, coffee pot in room had old coffee grinds left in it. There were no cups to make coffee in room. Tub didn’t drain while in the shower.

Not the cleanest hotel. Asked for Linen change but didn’t happen. Should have more availability with house keeping

Roaches, 1st room was not cleaned, asked for room to be cleaned in time; however, when cleaning staff came we hadn't left our room so they marked us off the list. When we left a little bit later the lady was still on the floor cleaning. I tried to speak with her and let her know we were out of the room. Unfortunately, she didn't understand English and I guess when I showed her on her chart the room number, gave her a thumbs up and smile, she didn't understand that she could clean the room. For the third day in a row, I didn't have a clean room or beds made. Won't make that mistake again because I won't be staying at a La Quinta.

It was ok, not my first choice and this trip didn't change that view.

Only one elevator working and the one elevator that’s working needs to be serviced or replaced. Elevator is loud and door gets stuck opening and closing. Bathroom tub was dirty, bathroom counter stand is old and deteriorating, microwave door handle is broken and the mattress is very hard. Beds came with small pillows like for a couch. Asked for bedsheets to be changed, and they fixed the bed with the same sheets instead of changing the sheets like we asked. Didn’t get to swim because the pool was dirty.

Sink knob broken, room didnt smell pleasant, no housekeeping automatically even if just to give towels and toilet paper, shower doesnt get hot

I booked two rooms. The room that I stayed in was awful. The carpet was dingy and had stains all over. The bathroom was dirty, with hairs on the floor. The tile in the shower was cracked, which would not have been an issue by itself. But there was black mold and serratia bacteria growing on the tile and above the shower head. You could tell that the property decided to just paint over it. The room even smelled musty. This caused me sooo much anxiety, as I was traveling with my 10 month old daughter. The other room I booked, which my in-laws, stayed in was everything I hoped it would be. It was properly cleaned, the carpet didn’t look new but it wasn’t stained to the point that I didn’t want to walk barefoot or with just my socks on it. The bathroom was clean too. I was pleasantly surprised with the continental breakfast they offer. All it all, it wasn’t terrible but it does not make the top 20 list of budget hotels I’ve stayed it.

The restroom needs fixing! Whater pressure was horrible! Tub was dirty, sink separating from wall. Smell of mildew bed was very uncomfortable! I had a very uncomfortable night trying to sleep. Was booked to stay for 3 nights. But checked out! The next day. Was very disappointed!

Always great service

Excellent service

The room was comfortable and clean and mostly quiet.

Na

This was a great property for a one night stay.

The lady at the front desk, Ms Theresa, was so outstanding!

Great stay and helpful staff.

My stay was pleasant. I believe her name was Linda or Theresa was very nice and professional. Not sure she was from Louisiana.

Definitely wouldn’t stay here again Pillows were very hard and uncomfortable Mold in the tub

Not the cleanest