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I would not stay there again there is no bathroom/shower in your room. You have to leave your room just to use bathroom/showers that are in the hallway

Great location for walka ke convenience. Great customer service via email with quick, friendly responses.

Clean, updated rooms with comfortable beds. The customer service was outstanding. Ill stay here again when I'm in San Diego with no kids

There's no bathroom in the room. I'm a frequent traveler and I've never worried about whether a hotel room has a bathroom or not.

Location and property cleanliness was perfect. I would definitely stay again.

The host was responsive and helpful. Great location. Is located next to a busy restaurant but room was still quiet. Showers and restrooms were clean. I felt safe.

The picture in the add is nothing like the place. They should really change that, although I understand why they would take a picture of the outside because it looks like a downtown hotel that sells rooms by the hour. However, inside the rooms are renovated clen and modern. They have a fridge, a coffee maker, a microwave, and a tv with streaming services, so it’s cozy enough to kick it in. You’re in the center of the Gaslamp and all the attractions are walkable. Super convenient for conventions, or music festivals. Then there’s the shared bathroom situation. So clean, and the showers are their own private rooms as well as the toilets. I was very pleasantly surprised. If you are coming to SD with a group to have some fun l ventana would be a great place to rent with them.

I tried to cancel late for the 50% fee, but they never recognized by cancellation and kept reaching out to me to check in. I still should’ve received 50% discount for a no-show, but the stupid lack of a concierge did not even realize that I was never there. Now they are refusing to refund my 50%.

This was super fun. Great location in the middle of it all. Comfortable bed. Nice room. Could use a chair and side table.

I would avoid this hostel at ALL COST. Read this before you book! 1. the host didn't provide any check-in instruction until we text them through the app. 2. The property phone number is not reachable! 3. there is NO LOCK in their shower, EXCUSE ME? 4. Our lock was out of battery, and we were locked out. The host asked us to buy a battery, promised will reimburse us, but still NOT after 14 days? 5. There was no internet for about 16 hours, and the host didn't seem to care until we ask and ask again the next day

It was advertised as a Hotel. It is a Hostel, there is no parking. The front door has a Padlock on it and the only way to get in is with a code. The front sign is covered in graffiti and stickers.

Highly recommend! Staff was very kind and able to accommodate us at an earlier time, very easy check in and check out, very comfortable and quiet

Extremely unsafe place, dirty bathrooms, small window that leads somewhere very loud. Moreover, a lot of people that stay in this "hotel" do some illegal things. If you have any other options, dont go there

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I showed up, and the management had sent me the wrong room #, and I could not get ahold of anybody to get into my room. I waited over an hour and was very late for a concert that I had tickets to. It was very frustrating not having a phone # to call when I couldn’t get into my room:/ I wouldn’t suggest a stay here unfortunately.