万豪廷伯别墅

Very good. Close to the gondola

Great location! Lots to do

Beautiful resort - the adjoining rooms were abit noisy however so be ready to hear everything going on next door

Clean, central and lots of food options. Staff were friendly. Valet only parking. Def recommend!

Has staff gotten lazy?? This is our second time staying at this location. We returned because our first extras really pleasant but this time was not the best. We arrived at 4:00 to check in, staff advised us that our room was not ready yet and it would be about a “20 minute wait “ so we waited, and waited. Went back up to front desk and asked if our room was ready and front desk clerk told us “actually it’s about an hour wait”. I was so upset because we just spent a few hours on the road to get here and expected our room to be ready upon arrival. That was a huge set back! Then we finally get to our room and the room was not the cleanest some areas where dusty and some of the cabinets where still dirty. I get in the shower I pull back the curtain and there is what looks like someone else’s boogers on the shower curtain. Do they not wash the curtains and replace them after each guest checks out!!?? Apparently NOT! It was so gross!! The dish washer was also dirty and had crumbs inside of it ! We waited an extra hour and our room wasn’t even to standards?? Will not be staying here again. We are leaving our trip completely unsatisfied with this place.

The property as a whole is great for location. The main problem we had was with some staff and management upon arrival. The room wasn’t ready for an hour and 1/2 after checking in. The attitude of the front desk manager and the person working the desk was beyond rude. When we finally got in the TV didn’t work. We were told it was being repaired however that was a lie. When we went back to the desk to report it not working we were told they would have to get the engineer team to come out. The manager would not give us an answer about whether or not we would have a TV. We asked for another room and were told that would not happen. This manager was very rude and not apologetic at all for any inconvenience. All of this would have been avoided and made better if he could have been a bit nicer and the employee would have been more respectful and professional. This property caterers to owners and if you are just a regular guest you are just past over.

The staff was amazing!

Our room was very small, with a small window. Felt closed in. $35 per day for valet parking.

A comfortable hotel with a lovely pool and easy walking access to town.

.

Great time not long enough

Very nice and cleen

No free parking, and Valet was $35 a day. And the didstance we had to walk to our room. We are seniors and they put us the futher most area of the whole place, which meant we had to carry our luggage out of the main building, across the pool area, and into another building, then down a long corridor. I think we walked a 1/4 of a mile.

Great location, walking distance to restaurants, shopping and casinos. The room was clean and we didn’t hear any noise. They offer lots of activities every day if you’re into those types of things. The only cons were they don’t have room service and we were there for 5 days and they only offered one complimentary room cleaning. If you need clean towels in addition to that cleaning they charge you $10.

NA

Ty!

Relaxing visit. Superb amenities. Pool and hot tubs are great. Location is the best.

.

I’ll start with the bad: mandatory paid valet. I was very irritated to pull up to the hotel only to find that I had to valet my car. There is no other option and it costs $35 a day. Either they should include it in the price or say up front. The hotel was very large, we didn’t mind walking a lot, but it was very far to our room from the front desk. They scheduled one maid service but we could have asked for more I guess, not sure if that’s an extra charge (3 nights stay). The good (stayed in a one bedroom villa): the room was very clean and well stocked. There were 4 of each small/large plates, bowls, cups, glasses, etc. There was a small frying pan, small baking pan, corningwear baking dishes, Tupperware, all basic kitchen cooking utensils (including can opener), etc. The washer and dryer were right in the room too. Dishwasher was great, and they provided a pack of 4 dishwashing pods. The bed and couch bed were reasonably comfortable, moderately firm, nothing special. It was nice that the bathroom could be accessed from the entry or the bedroom. We might stay again but the mandatory valet was a big pain, and I despise surprise charges. Especially when it raised our total cost by 12%!!

We came here for our honeymoon and it was everything and more that we hoped it would be! Absolutely beautiful, can walk to anything, lots of shops and dining options. Great service at the hotel and nicely kept rooms. We stayed in a the one bedroom w the fireplace by the pool and loved it! Definately will be coming back!