My Place Hotel - Anchorage, AK

Probably worst stay I have ever had. Set up a shuttle pick up at rail depot a couple weeks before. When I arrived at 1015 PM, called to confirm the pick up at the rail. They confirmed. I waited a while to not be annoying and practice patience. Called again. They said the driver was waiting for me at gate 6, which is of course at the airport. By time I got to hotel, it was like 1130 PM. Took a while to get checked in, which would have been fine except I was already delayed quite a while. Then the attendant tells me I have room 118 and that she had never checked anyone into that room before. Departing attendant said she had not either because it wasnt operational cuz TV and kitchen don't work. I am so exhausted I just say whatever as long as AC works. Put that fiasco aside for a second. I had two rooms, each two queens. I get to second room 301 I think. It is a single queen. So I call down to front desk to ask what's going on. Short of it is the front desk gal was incompetent and wouldn't or who knows was competent enough to switch my room. So ended up with one room that was not fully operational and the other where we had to sleep on the floor after we were delayed an hour from arriving at hotel from their incompetence. Great start to the vacation.

They were unable to provide airport shuttle despite they advertised that they did. Their transportation/ shuttle policy was very vague. Multiple people checking in had similar experiences.

We enjoyed our stay here and I recommend this hotel to anyone visit in Anchorage.

Nice, quick

Great stay

Great service and friendly staff

The room was clean and had great amenities, however I asked for a shuttle ride to the airport and my name and information was taken down over 6 hours before the time I wanted to leave for the airport and the person at the front desk never called the shuttle. So at the time I had to leave I was told to call for an uber instead because they didn't have anyone to shuttle me over.

property pretty good

Smells like bleach and tried to double charge me for the room.

Love the room

I like it

T

It was conveniently located fairly close to the airport. Staff was very friendly. I was repeatedly warned to make sure my car was locked which made me feel the area isn’t the safest (though I very much appreciate the advice!!) Coffee was available in the lobby. “Breakfast”, as far as I could tell, were frozen breakfast sandwiches available for purchase (no traditional included breakfast).

Check-in was easy, the room was clean, and the rates were.... what they were. Not in the swankiest part of Anchorage, but the location was absolutely perfect for my needs.

Great place to stay

The hotel has always been quiet when I was there and clean. I had read a review that someone said there was a bunch of homeless people around I did not experience that. Like every other major city there are a lot of homeless in general in Anchorage but this area does not have high concentration of them from what I have seen. The doors are kept locked this is not something that bothered me I travel by myself so I was fine with that. This hotel is clean relatively new the staff is friendly and accommodating. They have recently installed all new beds so the beds are a tad on the firm side. You have a full size refrigerator a stove top a microwave everything you need to cook a meal or freeze fish for your travel. ( no pots and pans) however there is a thrift store a block down the road where you can get pots and pans and silverware for a fraction of the cost and you can leave them or take them with you. I prefer this to an Airbnb because I have to fly at different hours of the day and night so I like someone seeing me head to my car. All in all I have stayed here a few times and never been disappointed. If you want turn down service or you want to stay at the Marriott then go to the Marriott. If you are looking for a hotel that is clean and safe and friendly and gives you everything you need for your stay including an airport shuttle, this is it.

Clean and winderful staff

Minor delay checking in as I was late in arriving and the desk clerk was occupied elsewhere. Not a big deal. Otherwise everything was fine.

Nice

The staff was very friendly and met all our needs.