橡树广场公寓酒店

Overall in a great location, bed needs a topper or replacement, very uncomfortable. Also they need to add some blackout curtains to the bedroom, its brighter than the Vegas strip in the bedroom at night from the outside lights.

Very cozy spot with great location to main Parkway. Quiet and family friendly! Owner of our unit made it as modern as possible for great comfort.

Room was dusty. The mattress was old and sagged really bad: head was below feet when lying down. Room was too hot at night, thermostat didn’t go lower than 68. Vent in bedroom fell and hit my husband in the head! No possible interaction with staff does not create a welcoming environment. Ceiling tiles in bathroom have water stains and are sagging down. No hot water for showers. Drawers were dirty with bugs and dust.

Good location for visiting Gatlinburg, just off the beaten path and near trolly service.

The property was clean. We didn’t have any issues. The only thing I would recommend is updating the furniture and bed. If all the furniture been updated, it would’ve got five stars.

there was only one person on duty when we arrived the stove oven was dirty bottom drawer.no sheets for the pull out bed on couch .had to get sheets from the lady at the place no one even answered phones i would not recommend this place to any one .

We ended up moving to this location mid way through our trip, because our mountain top location was making people sick to drive up to! We wanted something spacious, and convenient to finish our trip, and this was perfect. Easy check in, very nice room, well organized, and nice information binder in the room to provide you with all key info. Staff let us park our car early on before checking in. The location is so perfect to downtown Gatlinburg, so we were able to walk to many different places. Many great food options nearby... and, wow Bennetts BBQ is AMAZING!

My kids loved the indoor heated pool, it’s at a great location, definitely would recommend.

The location was perfect! The area was quiet off the main road and felt safe. The unit was okay...size was adequate but the lock on the door felt flimsy and the sliding door to the patio didn't lock. We like the keyless entry. The furniture was old and stained. We liked the fridge size and provided dishes were mismatched but fine. Mattress was firm but comfortable. Overall it was adequate but needs deep clean with updated furniture. Parking onsite also nice and it is covered but be aware you are only guaranteed 1 spot. For the price and location alone, overall we would recommend.

Will be back

The apartment was clean and very comfortable! The balcony had nice views!

Clean space. Excellent heat and air in bedroom. Outlooks the pool. Very close to main strip- walk everywhere

The property was very clean it was close to downtown very roomy

Love the location of this property. Close to the main strip and plenty around to walk to and enjoy. Also off the beaten path just enough to be away from the crowds. We stayed in 205 and it’s in need of a MAJOR update. The sleeping arrangements were terrible. Old dirty furniture. Dated, dirty bathrooms with exposed plumbing and showers that don’t drain. This place has huge potential.

Location is very good. In the middle of everything in Gatlinburg downtown. We didn't have any problems staying there. It was pleasant.

The location was great. Everything was walking distance. The property was clean, but the furniture looks old and no maintenance. But for the price, it was good.

love place. Is perfect point

Was really impressed with the cleanliness! Very nice place to stay. Needs new mattresses, but overall great place to stay

My wife was sick and we weren't able to travel. I canceled but they will not refund my over 700.00 dollars. This is PITIFUL!!! We have stayed there before and enjoyed it but this is unexceptable.

Great location and convenient to shops and parkway. The pools were clean also. As for the room..it was very outdated, floors were disgusting, bathroom floors were not clean either. The pull out bed in the couch was extremely uncomfortable. I purchased a mattress cover for it, which made it better. Left that for the next guest, so hope that works for them. I have a 2 year old that loves to play in the floor, his knees and feet were black after 15 minutes of playing. So I doubt the maid service used, wasn’t doing a proper job. There was even stains on walls from drinks and food in the kitchen. This condo served its purpose but I’ll probably never stay again. There are better places with the same price range.