金伍德皇宫酒店

Excelente

They don’t clean the sheets they have stains on pillows and blankets

Booking wasn’t available

Good service had a friend cone into town unexpectedly an the allowed early check inn.

It was to use shower

I got to this hotel, the front desk person was so new it appears as though he didnt know what he was doing. I ended up getting my key, i had to ask if there was wifi. Only to get to the room and a man was naked on his bed IN THE ROOM I WAS ASSIGNED! I was so terrified I flew back downstairs and demanded a refund to leave that place. WORSE EXPERIENCE EVER! The front desk person did not even apologize!

It was definitely clean by my standards. In this price range especially. My problem with this Palace Inn is the hotel across from it. They'll let anyone stay and do whatever they want.

Large spacious rooms. Didn't like dirty restroom and sink area. Bug's, hair, dirt, dirty wash cloths and towels

Nice hotel

Everything was excellent, but a few thing could have been better. Everyone in our group mentioned: 1. Bedspreads need to be heavier & washable. 2. Maids need to rub shower-heads w/vinegar monthly to remove calcium. 3. Minimum of bananas & packaged oatmeal at breakfast. 4. Consistent room rates; people booking later got better rates

Room was clean cool & comfortable. I highly recommend this hotel and I will be staying here again in the future. Great value.

Not so good

I had a to change room because the bathtub was dirty and on the second room the bedsheets was dirty too!!

Nice, clean. Housekeeping staff a little rude, but otherwise my stay was decent.

Staff was very unfriendly and didn’t seem to know what they were doing. Maybe a language barrier.

Great, comfortable and clean.

The rooms are very nice and clean and plenty of space

It was Surprisingly clean and up to date. Love the fridge and microwave in the rooms

Enjoyed my stay! Room was clean, check in was friendly and helpful. Would stay here again

the night check in clerk was incredibly rude. I booked this because my 22 year old missed his flight in Houston, the clerk just kept yelling at him that he didn't have a reservation, even after we gave him the itinerary number. He yelled at me when I got him on the phone. He told me he had NO reservations, really? a hotel that has NO reservations? he demanded more money than we had reserved for, my son had no choice but to pay -- since he had already spend $30 on an Uber ride to this hotel. I called Travelocity customer service, there wasn't much they could do. Very disappointing.