北查尔斯顿 - 艾叙利佛斯菲特凯艺套房酒店

Good

I had an absolutely flawless experience with both the accommodation and the staff, whose professionalism, attentiveness, and genuine hospitality far exceeded my expectations. The environment was impeccably maintained, tastefully appointed, and designed with comfort in mind. Every detail—from the courteous service to the seamless execution of requests—reflected a high standard of excellence. I wholeheartedly recommend this establishment to anyone seeking refined comfort and outstanding customer service. An exceptional stay in every sense.

Well to begin with. Hotels.com did not tell me it was a motel. Not a hotel. It was the type of motel that people live in. Folks were washing the cars in the parking lot. Of course it was non refundable. They wanted 100 dollars deposit on site for the room. Didnt feel safe at all, so i refused to stay. Lost almost 100 bucks on the reservation. Ill never use hotels.com again. Staybaway from this place. I ended up deiving around and finding something better close by.

Do not stay here. This hotel is disgusting. There were blood stains on the pillows, burn holes on the blankets and roaches crawling on the walls. We did not stay and are anticipating a refund.

Staff was great. Great value for the price.

The poor kid at the desk thought he gave me a door key and I had to correct him. You have one job, dude.

1st room was extremely dirty wth a broken tub liner that looks like it had some kind of chemicals in it. Sticky substance on phone and desk and non-functioning a/c. 2nd room was cleaner, still had a smell in it and gnats all over. other guest were in parking lot blasting music until after 11pm, then the drag racing started on the road behind the place. that went on until 4am. not able to get more then 2 hours sleep. as i type this at 7am, another very loud car races by.....not recommended at all.

Close by tanger outlets and food was great, though the staff could definitely be a little better trained, hours of time wasted for something simple to be done in first place, I've worked for hotels my whole life but stay and rooms were cleaner than I had expected

Everything for the price was great!

Having spent almost nine years working for Choice Hotels, I am compelled to express my concerns regarding the safety and overall experience of this particular property. As someone who consciously avoids stereotyping, I nonetheless felt uneasy during my visit. I attended the Charleston Black Food Festival and was disturbed by the presence of vagrants and individuals who appeared to be gang members behind the restaurant. The bathroom was dirty, and the room had an unusual odor. Additionally, a loud gathering outside persisted for three hours, causing a disturbance. In my opinion, this hotel necessitates significant renovations to address these issues. Its location is convenient, being situated in the heart of the city. Some individuals might characterize the surrounding neighborhood as economically disadvantaged.

Saw hair in the bathroom and dead and line roaches

1st room was not livable. Tub was burnt up with cigarette burns. Bottom of tub was burnt up and to nasty to even stand in. Floor was nasty. Beds were dirty. Smelled of sewage. Not fit for humans. The second room was better, but not much. Had no room service. Had to get clean towels from the front desk one night. Had no coffee for the rooms. They said they were out. Breakfast was soso. No sugar, no juices. They were out. Had to wait 20 minutes to get eggs.

Towels were.dirty tub was dirty with a black ring around it. There was no telephone in the room The pool is cloudy and dirty with no filter

East access and seemed very secure.

Bed was nasty

Motel très fréquenté et brouillant… Draps propre ! Chambre /- propre.. convient pour le prix, dommage pour la fréquentation

There ended up being a convention in the area so hotel rooms were limited. We chose here because of the price. Once there the room smelled, stains on the beds, roaches in the bathroom the toilet ran all night very loud even with door shut air didn’t work when we got there but something with the electrical. The refrigerator had mold around the seal and was dirty. If I could have stayed somewhere else I would have but everything was booked up. This is the last time we stay here.

Beautiful brand new hotel. Staff was friendly. Room was spotless Bed was great. Had never stayed with this chain before and they gained a for life customer here. Highly recommend. I am driving two hours out of the way to stay again on my next trip at another location.

This place is a dumpster fire!!! Lets start with the terrible service at check in. The front desk guy playing games on what room to give me. Telling us what we originally booked for he didnt have (double bed room) Said he would give a free upgrade to a king... wasn't happening. To then well if you don't mind not having a tv then i have a dbl bed room.... then after more talking... well i have a room with a tv but no microwave... so we settle for that room ... and boy were we in for a treat! Still wondering if we should of settled king room.... Now onto the cleanliness of the room... Open the door and get wacked with the stench of cigarettes. (Yes its a non smoking room) ash all over toilet seat. The floors or toilet looked like they hadn't been cleaned in months. I was afraid to take my shoes off. Ants coming in and out of the floor boards in the bathroom. It was just gross... the only thing that seemed to be clean was the bedding. Nothing in my bed so i decided to stay. Needless to say, something was going on in Charleston so there was slim picking for the one night i needed to be there. I guess i see why it is also non refundable. After a 20 hour drive and it being 3 in the am i just needed to rest!! But never again and this is just a warning for other!!! Would of been better of in my car!

The Facility is in desperate need of Renovations..