凯艺酒店

Quiet

Staff was very friendly, but the property was off it's game. NO towels in room upon check-in, had to change out TV remote, Fitness Center being renovated.

Great stay clean room i didn't want service because it was only me only thing i asked to do was bring me fresh towels and they put them in my room.

Hotel front desk never answer the phone...the refrigerator was not cleaned out....other than that it wasn't bad

Great place to spend a night in Clarksdale.

Let me start by saying that the front desk staff was wonderful! They were friendly and accommodating. That is where the compliments end. Firstly, the condition of the hotel is rundown. They advertise a pool that they no longer have, so if you are looking to swim, do not rent at this location! From there, there were numerous inconsistencies with the hotel,tub was dirty and stained,the air conditioner was coming apart though it was working.I was with a large party and most of our air conditioners did not work and required maintenance. Please note that they do not switch out your room if your air conditioner is working, they send maintenance to service and it still halfway works. There were minor things that I will adjust, but were as big of a deal to me like there were no batteries in my alarm clock, and there was no back to the tv remote control. aside from the overall condition of the hotel, my biggest issue that I ran into was with the hotel housekeeping we stayed a total of two nights. After night one, the housekeeper came to the door and asked if we would like to clean. I told her no and asked for additional washcloths. She did bring those however, once we left the hotel She went into the room anyway and changed out trash and took the extra towels that she gave us. Housekeepers unfortunately do not wear any name tags so there was no way to identify her. This made me feel uneasy and that she was searching for stuff in our rooms after we left thankfully, nothing was missing.

The staff treated me like royalty. The food was delicious. The room was excellent. The area had lots of lighting and made me feel safe. I will visit again.

Hotel on the mail strip with restaurants and stores.

Love the home away from home feeling!

Easy access

Ordinary motel. Don’t understand the wonderful rating.

Paid for two queens, and requested a cot for the third person but only received double beds and staff said they don’t have any cots. I specifically booked this hotel because it advertised a gym and a pool; both were decommissioned upon arrival, and staff indicated the gym was being used as storage. Requested extra bedding and staff indicated they didnt have any blankets. Disappointed.

Excellent experience. Would definitely book again and recommend to others.

Stay was ok, the comfort was stain but I just removed it. The air conditioner needs to change out. The rooms felt stuffy throughout the stay. Overall it work for what I needed it for.

The carpet along tje wall had yellow paint on it, and the toilet was stopped up i askedcpuld someone come unstop the toilet they handed me a plunger for me to do it the tub wouldn't drain properly the comforter had yellow stains all over it and the tub alsl had rust around the drain cover thing and the shower curatin had blood stain on it.

Shower didnt have a shower curtain. Breakfest was cold. Other than that my stay was excellent.

All the staff was great. The room was nice and clean.

Friendly setting.

My stay was great

Easy to get to anywhere in Clarksdale