公园凯艺酒店

The pictures in the listing show a place that pays attention to details and a taste for design. I found average everything. The floor in the hallway was dirty. It was a place to stay and did the job…but not aesthetically pleasing.

Would definitely stay here again! Rooms and beds were very comfortable and clean. Enjoyed the breakfast. Wish pool was open. Great value for the price!

Quiet...and clean

Decent place for the price

They had roaches, room smells bad, leaking water from sink and toilet. Linens looked stained. They were fumigating the rooms right before we we into the same hall where our room was located.

For the price, the property was on point. Very affordable. Could have been cleaner, but there were no bugs & linens were clean. Bathroom extremely small with no hairdryer nor soaps or lotions. Exterior looked nice, but had zero seating other than by the pool. Pool was closed due to rain one day. No storms, just showers. My daughter was bored & disappointed as the evening before with same weather, it was open. The hallways to room smelled of marijuana. To be a non-smoking facility, it was very overpowering and unpleasant.

The team did a great job making sure we were taken care of from check in to check out. Great spot for access to Carowinds!

Room 202, i got bit up my entire stay. I’m not sure if they were bedbugs or what. Other than that, its a nice property. Breakfast is good and the pool was cool. Warning: they dont have an elevator.

This place was literally the most disgusting place I have ever stayed!

Not enough housekeepers = not provides housekeeping daily!

Ty

We always have a wonderful stay at the Quality Inn at the park. The breakfast is delicious and the staff does a great job keeping things looking great.

Nice place good location clean rooms just need little up keep of room fixes

Checked in, recieved room key, opened side entrance to go to the room. Entrance was filthy with trash on the ground and dirty. Very outdated. Got in the room, bathtub had standing water in it, one bed had a cigerette burn hole in it and the other had a blood stain on the bed. We got our stuff and loaded back up and went to the front desk and told Mr Patel we would not be staying there. It was not anything like the pictures online. I requested a refund and he said I had to contact Hotel.com which I did, then was told manager from this hotel would have to approve refund. Still no refund. Do not waste your time or money booking this hotel, it is not worth it.

Ice machine was broken Building run down Tub drain very slow Water ran in toilet constantly Two towels were given for a family of 3

Person at the front desk was amazing and always readily and happy to help with any questions. Place was surprisingly quiet and everything seemed clean. Overall no complaints and would stay again!

Room smelled of smoke and Marijuana. Toilet was not secured to floor and leaked. Only given 2 towels during entire stay. Beds were hard and uncomfortable. Hotel felt dirty and just not in good location. Didn’t feel safe. Was cheap, so it had that going for it.

The facility did not look like the pictures - it was old. The pool was closed for "maintenance" for 6 out of 7 days. The air conditioning was set for a cold temp but never made it.

Easy check in, great customer service

Room was dirty. Did not have a shower curtain or toilet seat. Pool advertised was not operable. Contacted Expedia for resolution and they accepted the above as appropriate standards.