湖城凯艺酒店

Friendly staff, clean room, great location next to Ruby Tuesday . Good gym.

Staff was great. Room was Ok. Sofa chair had stains all over it. Rust stains on wall by door and mildew in a few places. Just needed a place to shower and lay my head down for a few hours so this place worked fine. Breakfast was descent.

Great location right off the interstate

Stayed here before and it was good again. Nice staff. Clean.

Great value for the money. Close to a lot of restaurants.

They had all new mattresses with bed bug treatment powder all around the bed. When asked they denied having or treating for bed bugs. The rooms had a musty smell to them.

The day manager was awesome. Really nice guy, Bob! The room was less than desired. The air conditioning was way too loud. The paint in shower peeling. It enough towels.

The room smelled so fresh and was very clean. The beds and pillows were so comfortable that we actually overslept! The staff was top notch….so friendly and pleasant! The price was very affordable. We will definitely book again!

Nice staff. Clean room. Good Continental Breakfast (love waffles). Good for staying with my dog. 'Grassy area' for dog isn't all that grassy, but works. Fence around the back of the property could use some work as some of it is falling down.

Quiet, Clean, and Cozy! Nice!

The staff is fantastic, however, the room had a very musty smell.

Needs updated. Very serviceable, but encountered a handful of poor conditions. An overhaul would be good.

We stay here frequently when we come to Florida. Staff were very friendly and helpful during our stay. However, the bed we had was much firmer than we’ve had before. I asked for a mattress pad, but there was none, so I was given an extra comforter to help. When putting the extra comforter down for padding, I noticed the poor condition of the underside on the comforter/cover already on the bed, as it was shredded in spots. Otherwise, the room and facility was clean and maintained.

Positives-The hotel was in a great location. There were lots of restaurants and shopping nearby. The staff was so friendly! The pool was nice. Breakfast was good. Negatives-The room we were in had a gross looking sitting chair in it covered with stains so the only place to sit was the bed. The bed is clean but that mattress kills your back. The lamp fixtures really needed to be cleaned as well.

Comfortable bed, good ambience and lighting . Quiet / good sound control

Comfortable room, clean

Hotel staff was very nice and attentive. Very limiting Breakfast selections. Rooms are small and overall the hotel needs repairs.

It was very accessible. Front desk was gentle and friendly and check in was fast.

Close to highway this area suffers a homeless problem . Safe and friendly locals but streets may encounter displaced citizens . Great reasonable price point stopover with a pool. Walk to Cracker Barrel or ruby tuesdays in complete safety just a few steps. Staff was courteous and respectful

Staffwasfriendly and had good service . The rooms could use some updating . But overall nice hotel