红屋顶旅馆阿克沃斯 - 艾默森/萨斯湖南

Nice, clean, comfortable.

Property is run down, nroken down vehicles in parking lot, got a rude, almost unintelligible call from a rude desk clerk.

For the price it was ok we got through the stay. Room was damp and there was a leak in the bathroom! Could see water damage stains all around the ceiling! The bed felt damp the first night bc of all the moisture in the air! Staff was friendly and it was clean I saw house keeping clean the room next to me and she did not cut corners!!! And surprisingly I felt very safe this was my family first motel stay we usually stay at hotels! If you want affordable give it a try!!!

Very good for the price.

Dirty

Everything was fine at the hotel except for the fact they offer continental breakfast and there was nothing put out

I reserved the perfect room because of special guests that had disabilities. The parking was the best. Reserved handicap sign on the ground for parking at the door for easy access to the room. The father and son team (Mr. Patel) made our stay private and good. First time in Georgia, first time at the Red Roof. We will definitely reserve again. Appreciate the process. THANKS 😊 🌟🌟🌟🌟🌟

I stayed in room 117 and it was horrible! It was a room with smoking and straight up stunk. Heat, Air and fan didn't work. There was mens beard or mustache hair all over the sink and counter, blood on the door trim and I don't even want to know on the door. The beds were horrible and broken down with burn holes in the bedding. Pillows were very flat and gross! One of the worst hotels I have stayed in all around the world. Very noisy as well.

The outside of the building was slightly run down. The room was clean but older

The girl Frondes is not at all pleasant with guests when it comes to answering.

the more important pet welcome

I would have rather slept outside in the cold for the was i was treated charged an spoke to i booked for the jetted tub room for a week but the reservation wasnt there called an made one directly with redroof paid 10 dollars more for a regular room the tub didnt have a stopped the room wasnt cleaned 3beer the fridge didnt work remained with broken fridge 2 days the sink flooded the floor outside the bathroom no toliet paper when i asked to be switched rooms they where rude an didnt move me i ask for towels because i only had 2 i was told i need to purchase them when i booked with red roof over the phone i was charged 441.40 Which I assumed Being as we discussed me having 3 dogs, I need a pet fee included because I was not purchasing it with.My card and i believed 441.40 was what my 7 day stay would cost i got to the property to be charged 485.73 because supposedly when i booked an gave card it was for no reason they assured me that the card hadnt been charged because the actual charges would be until check out but they needed to run it s it was on file which both statements where a lie i got my key an took my dogs To my room and the front desk was calling me telling me that I needed to come back down and pay for my other 2 dogs.Another 210 for even with customer service complains an trying to talk to front desk 1,137.13 is what my step dads card was charged fr a 7 day stay that would have been better outside especially after just losing everything i own in a house fire

Our check-in went trouble free, room was really clean. And they had a good breakfast option, great price which was very important.. overall... great.. ty for a good experience

We needed to cancel due to our car broke down 1 hour away.

Norhing un safe needs to be shut down

I was in a pinch to get my daughter under a safe place for the night. The staff worked with me and put her up somewhere that I knew she would be safe while away from home. THANK YOU

The staff werre very courteous and accommodating

Nice

The desk clerk was so friendly and helpful. The room was clean and inviting.

I didn’t like killing cockroaches in my room and around the facility. I had no maid service at all ; and stayed there for three nights. You will not see staying at a red roof inn again.