皇家放松酒店

Buena gente, lugar tranquilo.

Overall this place is fair. I would advise changing to a new bed cover, and changing the dining chair.

Quiet place. TV did not work.

Nothing but a bed n it was dirty made them change it just dirty

So stinky, the beddings have hair from the previous occupants, the pillow smells mold, I have to buy beddings and a pillow from Walmart. The room carpets smell like mold, urine, spit, and cigarette butts. I have to buy a candle to eliminate the smell. I wasn't able to sleep because of the room's smell. I was charged an extra $100 for a supposed "deposit," an expensive deposit compared to Hilton in Michigan. I suppose they worried about their old furniture and TV remote getting stolen. It's disgusting.

No shampoo, hairblower, microwave, closet. We had to ask for refrigerator. Wobbly toilet seat. Hot and cold handles opposite, so took cold shower. Cricket on wall and beetle bug in bed. Non-smoking room that smelled like smoke. Ask for a remodeled room...we hear they are very nice!

The place is conveniently located near the east of St. Louis. The staff attends to our needs. However, I was surprised that there was an added service fee of USD 30 that was added to the fee that was to be paid onsite. The cleanliness of the bathroom can be improved. i just also hope that the inn could also add an electric water kettle. But overall, it provides the basic services.

I don’t recommend that people book this motel. This is not a motel it is a shed and the floor was dirty. I booked for two nights but had to leave after one nigh

Very dirty room. Asked for a cleaner room and was denied. Unable to cancel remaining days stay as I would of been charged for it. Horrible experience would NOT recommend this place. Customer service was trash.

Mirrors had stains, comforter had lots of damage, front desk was very nice, but didn't feel safe in my stay. Would rather have slept in a car.

This place is so old I rather of stayed in my car. No place to put luggage on, no dressers, floor was damp and bathroom floor wet, no towels, no wifi had to go back to office to get password no place really to eat around there. Room was supposed to be nonsmoking, yet you walk in, and it smelled. Bed cover had burn marks in it and it was a king size bed. They handled you the remote and then you have to return it when you check out. Room next to mine was smoking and so when you put the light on in the bathroom which the fan goes on it draws the smell from the room next door. It stunk. Even my service dog didn't want to stay there. Refused to eat. I do have to say the guy up front was very polite and helpful but they need to learn what they can and cannot ask about a service dog.

Front desk was nice but the rooms floors was nasty very dirty overall wasn’t to bad

Clean rooms, nice people. Basic room and comfortable. Price was super reasonable!

Pretty smooth process, wasn’t aware of the deposit, but I got it right back, I believe you can get hourly rates, so that’s pretty cool. Would stay again

Didn’t need anything fancy. Going to the races nearby. Room was clean. Appeared to be freshly painted and bathroom appeared to be recently updated with new tile, tub and fixtures. Not many channels on tv. Didn’t really matter to me. Tile on floor not grouted to surface so gaps between tile had dirt in them. Need bigger waste basket. Would probably stay there again for next years race.

Bugs found in room, ceiling falling apart, and extremely stained carpet. Did the job for a safe place to sleep other & a place for our car.

This was quite literally the most disgusting and terrifying experience I’ve ever had in a hotel. Starting off after being on a road trip in the storm for hours, finally get to the hotel which the main entrance is covered by caution tape. Got the hotel key, went to the room where the “cleaning person” was actively mopping our room with the most disgusting water. Might I add the “cleaning cart” was a stolen save a lot shopping cart with a mop and a vacuum inside it. The room had “sealed evidence” tape on the front door. Was never told it was a smokers room. Bed had ORANGE stains all over it. We decided to check out after 10 minutes of being there and suffer the 5 hour car ride back home. Although this was the funniest and most interesting part of the trip, would’ve liked to had a chance to relax at any point. Waste of money and literally wouldn’t even recommend this place to a homeless person.

WORST room I’ve ever stayed at. Extremely dirty & blood stained carpets. If I could give zero stars I would. Not to mention a $100 deposit for that mess of a room. Do NOT stay here ever, save your money! Disgusting the owners should be ashamed of this place. It needs to be shut down.

Great fine. Newly refurbished room. Very nice room! Update room. Very helpful and nice staff

Great stay no complaints they delivered everything we needed with speed and courtesy