卡尔斯贝喜来登度假酒店及水疗中心

The hotel was beautiful, and everyone we spoke with on staff was helpful and nice. Our experience was with housekeeping and the front desk. The property was quiet, yet conveniently located with a lovely view. Having a private entrance to Legoland was a neat plus. The fitness facility was adequate. They had a large fire pit that was pleasant in the evening and created spontaneous opportunity to interact with other guests. Everything was well-lit. The pool was large and pretty, although I’m not convinced it’s really heated to 82. The jacuzzi was very pleasant and large enough for several people. They had many lounge chairs and towels. The areas that could be improved are: 1) We didn’t have any issues with the elevator, but it sounds like it’s about to break. 2) The layout is confusing at first. When you get off the elevator at level 4, 4000s are to your right and 2000s are to your left. When you go inside toward the 2000s, you see another elevator that’s labeled as being level 3. 3) It appears that water was not taken into consideration when planning the hotel. It rained the day we arrived, but water was still pooled on our balcony days later. The faucet in the bathroom is so close to the basin that we regularly had to wipe water off the counter. The beautiful fountain in the courtyard isn’t big enough to account for splashing, so it’s wet all around it and has a caution sign next to it.

We had 2 nights at Sheratons hotel in Carlsbad then moved to Westin hotel next to Sheraton for 3 nights. Both hotels are nice and clean. Friendly employees.

Nice and quiet hotel. Rooms are still in good condition. (Showers could use an upgrade though) staff was super friendly and the manager was super helpful! Restaurant was had good options.