Sheraton Flowood The Refuge Hotel & Conference Center

Good property that everyone need to visited

Fantastic!!

The property was really nice, I loved the pool area was great! The rooms were nice and clean.

The lazy river was great!!

Lazy river/pool was great! Room was very clean. Beds were very comfortable. Great location with shopping and restaurants all around.

Very good!! 👍

Loved the pool and the room

Everything was 10/10. It’s almost as if you’re in your own little world once you turn into the property. The staff were very helpful. They were even able to accommodate my 2nd guest with the parking of his 18 wheeler on the property for the weekend. The dive-in movie set up at night was an unexpected perfect touch. The hotel was completely booked during my stay but was spacious enough to not feel crowded at all.

Great hotel. Friendly staff and pool/lazy river was great.

Everything

There needs to be more pool furniture. We didn’t have anywhere to sit or put our things as there were way more people than chairs and umbrellas.

There parking could use some working, because golf members and hotel visitors wasn't good combination on a weekend.

The front desk refuse to provide check out invoices

Excellent staff. They go above and beyond. Feels like a locally run business, not a chain.

The property were OK but they had a private party on roof top and at each bar it was a party so in saying that I really didn't enjoy my stay be we ended up going back to the room.

Great stay

It's cool the staff wasnt rude like the other reviews states they were cool only thing i didn't like was i ask for more towels b4 i left for the day and i came back to no towels there so that was an inconvenience but the guy from the front desk brung them up very quickly overall stay was good even though it rain nice ambience and staff was cool

Nice facility. Pool, lazy river, golf and adult areas for cocktails with live music as well as restaurants all on site. Now, there were a couple of negatives. The floor in our room had obviously not been mopped or vacuumed in a while. They sent someone when I asked that it at least be vacuumed, but even then it was just done in spots. We were there two nights and we were charged for coffee that I got the second morning from the front desk. I would have thought it should have been complimentary since it would have ordinarily already been provided in the room anyway. Overall it was nice and I would recommend it to friends.

Excellent hotel! Very helpful and friendly.

Rude employees, dirty hotel, lack of respect fir guest