Sonesta ES Suites Chicago - Schaumburg

A decent place to stay near Schaumburg

Super nice , spacious & comfortable

Very slow & unstable free internet, you can't use that for working.

We came here 2 years ago and had a great experience with just a couple quirks that we reported at check out (one was what looked like small mold spores in the bathroom that we were told would be handled immediately). So, naturally we sought out the same location for our trip back. Bad idea. From dried urine in the bathroom, someone’s leftover eyelashes by the coat rack, dead bugs on the wall, no batteries in the remotes, no sink shield over the disposal, no way to use the phones, the list goes on and on. Not to mention, the mold multiplied and then some. I’m honestly disgusted that we slept there but we didn’t even arrive until after 9pm and had two little to get in bed. 10/10 will not recommend or return. If we had more than one nights reservation, we would have cancelled and moved for the rest of the trip.

Vollwertiges Appartement, alles da!

Couch was destroyed from someone’s pets, food on counter from previous guest, shower not cleaned, no soap in dispensers, hair all over bathroom floor. Not clean and honestly very disappointed.

Excellent! We have stayed in several hotels and suites in Schaumburg, Il this one by far the best!

It was amazing!!

Staff was super cool and room was roomy and comfortable.

My stay was excellent me and my family enjoyed the stay it make us feel like we were at home I mostly definitely would recommend this hotel to family and friends

The BREAKFAST!!!

Nice interior property, but the breakfast is less to be desired

This was a last minute reservation and never been to the hotel before. Great location in Schaumburg near shopping and many dining options. No problem with the checkin but then couldn't find the room. Asked a nice man and was directed to the room. We had a unit with refrigerator but we quickly found out it didn't work. Let management know and we did have service on 5he refrigerator. The man tried to make it better but after 45minutes he left thinking that it was working. Unfortunately it was not working . The pool was closed as well and that's what we came there for in the 1st place. Didn't make any free breakfast for the hours were early. They're currently new owners and hope they'll make some needed improvements.

Checked and got a room with a non functioning toilet then got moved to a new room. This room had a slip cover over sofa and headboard in one room that was falling apart. Internet did not work in room so I need to take all my business calls from the breakfast area with music blaring overhead. Only 2 spoons in a room meant for 4. Location advertised a pool but it was not open - just had rain water in it. Every morning breakfast was gone by 8:15 and not restocked. Advertised herbal tea- there was only Lupton, advertised potatoes - was there 5 days and never saw a potato. Staff was very friendly.

I really enjoyed my stay. Spacious rooms and to have your own kitchen to cook in really saved money. Staff are very friendly snd helpful.

I like the rooms but so much has changed including the breakfast

Property was very nice. Quiet, clean and spacious.

Desk Manager Paolo was extremely helpful when checking in and very informative of the area around the hotel. I believe there was a new management company taking over.

Like a mini apartment and although I didn’t bring a pet, they are pet friendly.

solid spacious preflight stay for a family