万豪斯普林希尔穆尔套房酒店

The toilet in the room we were in was out of order for our first night. The hotel was booked out but did not have maintenance available to fix it. Nothing was offered to make it right.

The hotel rooms are very spacious and the hotel was conveniently located. Breakfast was about what you expect from a Marriot hotel, and the amenities were nicely maintained. The only knock is them not yet upgrading to smart TVs, so I would suggest bringing a streaming device such as a Firestick or Roku.

Everything was amazing

Just old and dirty. Hair all over, floor had not been vacuumed. Very unclean. Not what we are used to from this chain

Small parking lot if you are towing a trailer. Friendly staff and clean.

Breakfast was good! Rooms were clean

Front desk clerk gave us a perfect room where we were able to see the fireworks.

It's an older hotel. It's not the first older hotel I have stayed in but this one has been one of the most unpleasant ones. Tv not working, had very few channels with service. Restroom was pretty ran down. Mini fridge woukd not keep food cold. Staff at checkin was not friendly. Both ladies I dealt with acted like they didn't want to be there. There is a

Nice, clean hotel. Accessible to multiple restaurants within walking distance. Would stay again!

3 hotels next to each other in the area and this one was a little more expensive. We were expecting more compare to other two near by. We were greeted by a very rude and poor trained front desk lady. Bathroom glass door about to fall down, sunken mattress . Hotel was clean.

The place was very clean and nice, but you could tell it was a little worn and dated. However, I did hear someone say it’s supposed to get a remodel next year! I hope that true. Other than that; staff was friendly, the breakfast was fully stocked, and the room was large. We had a good time.

Great location. I didnt like the low flow toilets and transparent pocket doors for the bathrooms. Other than that the place was great and would definitely stay again.

Property needs attention. Lots of damaged fixtures, doors dont close and "frosted windows" on bathroom doors not frosted in areas.Not a value. King suite.

It smelled horrible in our room and it does not look like the pictures. Very disappointed.

Very good price/quality

Staff great. Very clean. Nice rooms. Hardest bed I have ever tried to sleep on. The ONLY bread option at breakfast was a loaf of stale bread. Sad because I really liked everything else.

Wet food option compared to some of the other choices

The Hotel had bed bugs and urine on the mattresses. We went to two different rooms and both were disgusting. The first room had urine and possibly blood all over the mattress, they moved us rooms. We decided to leave after we saw the second room had bed bugs in the sheets. We reached out to the hotel and to hotels.com for a refund and we still have not been refunded.

The room we were in had a lumpy bed and the couch bed had roach droppings!!!

The pictures are nice on the website. The room #316 appears nice but there was popcorn & chips on the floor. There was mold on parts of the wall. Pieces of that wall falling off inside & outside the shower area. The fridge needed cleaning. The only countertops cleaned were in the bathroom. The worst part was the bed. It was stiff, worn, lumpy & in some places you could feel the springs. The staff is good & mildly helpful.