SpringHill Suites® 由万豪® Wilmington Wrightsville 海滩

We liked that the hotel was centrally located from the airport, downtown, and the beach. Staff was friendly, the beds were probably the most comfortable rest I’ve had in years. Our 3-night stay would have been ideal had there not been loud after-wedding parties in the lobby two nights in a row. Our room was on the ground floor and steps away from the front desk. Listening to one of the parties hoot and holler for hours with no end in sight, at 11:45 pm I complained face to face at the front desk after no one at the hotel picked up my calls. It was so loud that the front desk could barely even hear me from all the noise behind us. The front desk said there was not much she could do about the noise except ask them to keep it down. Well, okay and thank you. The hotel did manage to break it up, but will not be staying at this location again.

The rooms were clean and comfortable. The staff, especially Redina at the front desk, was so helpful and friendly. The breakfast buffet was good as well. Recommend this place for a good quick stay after the beach.

We didn’t sleep at all due to the sound of the tractor next to my head) oh I mean the air con And the herd of elephants above Breakfast however was great lovely staff

Unfortunately my child got sick halfway through our trip. The hotel staff were very accommodating and even allowed us to cancel the remainder of our stay (with refund).

Nice clean stay. The front desk ladies were very welcoming.

Family trip. Stayed in two rooms for two nights. Spacious, clean, new, amazing bathroom. We loved this hotel! Above average for Springill Suites.

Staff extremely friendly room clean

realmente la propiedad excelente, solo deben tener un poco mas de cuidado al momento de realizar las limpiezas de los cuartos, debido que al momento de ir a dormir me di ceunta que mi cama estaba mojada de orine

The spacious room was a plus. The bathroom, especially the shower, was dirty and moldy. They only provided me with a torn towel. The common areas were a bit dirty, too. I was there for several days, so I was supposed to have housekeeping service. They only provided towels and made the beds. The bathroom floor wasn't cleaned. They should improve the cleaning service.

Staff were great.

I booked this hotel for the affordability and convenience being next to Wrightsville Beach for a family weekend trip. The front desk service said no rooms were available for early check in- come back in two hours. Came back at 2pm (check in 3pm) , they only had one room ready which was a handicap accessible. The shower had a used wash cloth hung on top of the shower curtain (maids obviously didn’t clean or noticed. There was trash under our bed when we moved the beds together for one night for the comfort of our toddler. They had no cereal left for breakfast (the only thing my toddler wanted). The service lady was kind and said there’s a shipment coming in today but they were all out due to the July 4th weekend rush. We asked for towels one night over the front desk call phone. The service lady said she would try to get someone up there but they may have left (called at 9pm). The next day my husband went to the front desk and asked for the towels, they said they ran out and doing loads now. Please back in an hour. The pool looked much bigger and cleaner in the pictures, do not be fooled , you’ll have a good time of about 30 mins with the amount of limited chairs and layout areas. There was only one elevator working the whole time (usually two). Made it inconvenient for me being pregnant and exerting myself with all the stairs. Lastly, when the maids were cleaning rooms - the clean rooms were easily able to walk into. Could have peeping camera placed in them easy

Great! But no fire extinguisher

perfect

I Ike the area and the hotel is clean. Plenty of space for family

From the outside this property looks nice and parts of it were I guess. The lobby area was nice. The elevators worked but it was Hot and smelly in them. We had a room with two beds and a pull out couch. The beds were clean and comfy, the carpet was gross, the couch was gross, the bathroom was a decent size and the shower was nice but the mirror was broke. We had to go get our own towels. We barely saw the maid and we were there 4 nights and 5 days. The pool was also down for two out of 4 days.

Enjoyed staying here for a family vacation to Wilmington. Close to different restaurants, shopping etc, 25 mins away from Carolina Bea h and other beaches. Breakfast was average - no waffles for the buffet or assortedfruits just bananas and oranges only disappointed especially for our six year old.

It was amazing, good breakfast choices. But no waffles

Great visit

Didn't care to much for the room they gave me. I requested a King size bedroom with handicap accessible. When we checked in. They didn't have what we requested The carpet was dirty. and a little musty.

Clean rooms, nice bar and pool