Staybridge Suites AUSTIN NORTHWEST, an IHG Hotel

The room is with a kitchen. Very good for cooking and staying longer visitors.

房間很舒服，住得很愉快

Overall, they are good. If the hotel can improve the sound of the air conditioner that would be great.

沒有早餐，很失望

服務人員很親切, 房間很乾淨不錯, 早餐也很OK

Perfect

The staff are excellent. The rooms fill up quick. If you are looking for a wonderful and affordable stay while in Austin go book now.

It was nice staying here at the hotel, the spaces are so nice with mini kitchen without stove :( the staff there are friendly, and the hotel itself is very clean. This hotel is very accessible to highways easy! Will be staying here again next time I come to Texas!

The staff waa amazingly friendly and helpful. Breakfast was always hot and fresh, very good!! My kida loved the pool.

Great experience. Good for large family. Breakfast was good. Rooms were clean.

Hotel staff was amazing! Breakfast buffet was great. Hotel and hotel grounds were clean. Only rated 4 stars due to water pressure in showers.

The hotel was clean and quaint! We appreciate the guest services for accommodating us when we arrived before scheduled. They honored a long forgotten IHG membership that I haven't used since 2017 and allowed us that privilege. They also provided various services throughout our stay with a smile and none of the sass that seems to qualify as customer service nowadays. A pleasure and a joy! God willing, we will stay again!

I recently stayed at here (Room 408) over the weekend 5/23-25 and I am compelled to share my experience. Unfortunately, it was far from satisfactory. The ceiling had a noticeable leak, and I could see what appeared to be mold growing in the area. The furniture was in poor condition; the sofa bed was ripped, and the mattress was stained. To make matters worse, we found a roach on the kitchen counter, which was quite disgusting. The comforters also had stains, which made it uncomfortable to use them. I requested additional blankets because we chose not to sleep with the comforters. The whole room had an unpleasant smell of mold, further adding to our discomfort. Given these issues, I believe the price we were charged was unjustified. Overall, I will not be returning to this hotel chain in the future. I hope you take these concerns seriously to improve the quality of your accommodations.

I loved the room, it was just what I wanted. It was perfect. It was comfortable, clean, quiet and reasonable. the staff was friendly and helpful. I highly recommend this hotel.

Front Desk clerk helpful and kind name Viola.

Easy, convenient and clean. The breakfast has lots of fruit, yogurt and other stuff. It’s actually a decent spread.

Value for money

Provided hand soap and conditioner was watered down to the point of being barely usable, hand soap was also empty upon check in. We had to talk to the front desk twice to get it refilled. Water pressure in shower was very low, had to hold the shower diverter for a few seconds to even turn the shower on. Pool was not very clean. Provided breakfast was good with many options, bed was also good and clean. Staff were friendly.

I liked how it was quite and easy access to stores and food. Also the staff was very friendly and helpful.

me cancelaron la estancia al llegar el hotel me dijo que la reserva se sobre vendio y le dije que si me cobraron y me dijo que les dijera a ustedes, que ellos ya habian cancelado mi estancia.