克拉克斯维尔-路易维尔北郊区套房酒店

Everything was good

I booked my stay for 30 days. It was confirmed about a week and a half earlier, but when I arrived at the hotel I was told that my reservation had been cancelled and that I would have to go somewhere else to stay. The lady at the front desk acted as though it was ok that I didn't have a place to stay and that they could cancel my stay whenever they wanted and not notify me until I arrived. I showed up about an hour before check in and I will never try to book a stay at that hotel again.

Best place ever

I liked the fact they had an elevator. The rooms were clean. The staff was very polite and friendly.

1st room assigned had no air conditioning. 2nd room had no dishes, dishwasher was filthy inside, carpet was disgusting (ruined my slippers). Laundry room was filthy, some machines did not work. Stairway carpets were filthy. Some exit doors were being propped open because our key cards didn't work to open them.

Has roaches. This place is trash. They checked me out three nights before check out date, no warning, no call they just went to thru my stuff and cleared the room out. Missing items.

the bed, tub and kitchen were very clean, but the carpet was all-over sticky, and I assume this is because people with pets have allowed the pets to use the carpet. Most of the other "guests" in the building gave the appearance it was being used as a homeless shelter or half-way house, and every time I came in, I kicked a rock away that was being used to prop open the door so anyone could come in. Never again.

Many physical and service issues led to a disappointing stay. When brought up to management, nothing was done. How does a business operating in such a shoddy manner stay open?

No me gustó está sumamente sucio aparte de eso me hicieron problema con mi tarjeta y me cobraron dos veces no sé cómo vamos a arreglar esto

This property scammed us. They turned us away at 11pm saying they did not have a room for us, and when we called to get a refund they refused.

One of the dirtiest hotels I’ve stayed in. Took me 15 minutes to check in.

Property is not very old but you can tell us not being maintained well. Some questionable folks walking around. There are nicer hooters nearby but I’m cheap.

Not sure how we were “checked in” because after we made the reservation and booked our room the hotel called us to say they didn’t have any rooms available and overbooked us and refused to refund our money. We weren’t even in the same state as the hotel so it was impossible for us to check in.

Not too cleanly. The wall are nasty and cracking. The blanket on the bed had lint and dog hair on it. The 1st floor smells bad.

The room was dirty with food stuck on the wall by the sink. Shower curtain was dirty along with the bedding and pillows. Smelled like whatever was cooked in there last was stuck in the curtains and walls. The heater smelled like it was burning so we kept it off for the night. The doors to the outside were unlocked so anyone could enter the hotel. It did not feel safe. Even though it’s a non smoking facility it smelled like people smoked all over.

As I arrived in the lobby to the front desk two employees were talking amongst themselve not acknowledgeing anyone else.

Run down.

Very noisy slamming doors and banging on the walls from people next to me. Very dirty hall carpets and they wouldn't give me the same rate on the second night and tried charging more. Very greedy. Place is a flop house.

Check in staff very friendly. Quick, the place is nice and quiet and clean.

Filthy disgusting room and no accommodations Arrived to hotel at 11:30 pm No sign of front desk staff who stated she was in the restroom