Luxe PGH的约瑟芬别墅

The property never contacted me for check in. I was left outside with no one at the property returning messages. I had to spend more than planned at another hotel to have a place to stay. I would never recommend this property to anyone. I have been contacted about anything, and my trip is over!

Property management is horrendous. I booked a stay last weekend, was never sent check in instructions. Tried contacting the property several times via email and text as well as Expedia and no avail. Ended up having to sleep in my car. The property has still been unreachable despite myself and Expedia making many attempts and my money has not been refunded. I would not take the risk with this booking.

Horrendous. The photos will have been from when the property was first built - it’s now tired and broken. Water leak stains, cupboards hanging off, not clean, oven disgusting, wires exposed, outside areas are a mess and were littered with discarded beer cans and cigarettes - and are not safe !! The whole place is tired with knocks and damage and dirty marks. The drive does not fit a car on and the garage door doesn’t work - not that it would have helped as the garage was full of some sort of house clearance mess !!! We didn’t even get the cases out of the car and went and booked a local hotel. We reached out to the owners - would not answer calls. And just auto replies to messages. We have advised Expedia of this false advert.

Very nice location, great view of the downtown from 4th floor. Plenty of space for the group of 10.