山岭酒店

Very small and noisy.

Small room but NICEST BATHROOM IVE seen. GREAT BED. Comes with microwave, fridge. LOCATED RIGHT BY KATZ DELI. Perfect for going to bars or late night eating. Would 100% stay again.

I had a terrible experience with the ridge after realizing that my booking date was wrong within 5 seconds of booking. All I wanted was for my reservation to be moved to the following weekend but they refused to help with this and essentially took hundreds of dollars from me without providing me with a service. The front desk bluntly let m know that the owner could easily help me but won't.

Easy check in and helpful staff.

Not worth it.

We had called the property before we booked and asked about the rooftop and whether it would be open or not, and they told us it was however, when we got there, there was no rooftop permitted. That was the reason we were staying there and they misled us before we made the reservation. And they would not do anything for compensation on the back end when we checked out I believe this was very misleading and I think there was a lot of people that were very upset about this.

Overall I don't like that receptionist lady she always talking angry face and she didn't support.

Great place and location in New York. The rooms could be touched up a bit but overall was good

The hotel is perfectly situated. There’s a ton of things to do. It’s a nice, clean , chill spot to stay the night.

There were plenty of restaurants in the area and we tried a few. The ones we chose turned out to be very good. The first night we had a problem with the bed squeaking whenever we moved. After a few adjustments, it was fine the rest of the nights. Overall, the bed was comfortable and the sheets clean.

Easy to get to

Perfect location for exploring the Lower East side. Easy subway access. Staff were very helpful as we needed to leave bags while we toured on our last day. Lobby is to always staffed but they have a sister hotel nearby so they send staff over to assist as needed. Room was small but perfect. Toiletries are barebones but less wasteful so I am good with that. Only disappointment was the roof top was under renovation so didn’t get to see it. Oh well, next time!

Wonderful spot in the heart of the lower east side at a reasonable price. My third time staying there and I will be back.

This hotel is unique because it is not the traditional hotel. We wanted some where to stay without the cost of the expensive amenities that we would not have used while visiting New York. It was a clean room, very private and easy to get to. We did a lot of sightseeing which meant we were out 80% of the day and just used the hotel to sleep and clean up. It was perfect! There are several restaurants, cafes, and parks to walk through. If you have a vehicle, plan on using a garage, there is no hotel parking. I will definitely be visiting the Ridge hotel again.

currently undergoing renovations and the rooftop was closed

Loud construction and was not notified before booking that the rooftop and common area was closed. We had multiple stains on the ceiling and in the bathtub (don’t even want to know what it was) toilet roll holder was broken, not as easy to access fresh towels and sheets as we had imagined. Would only stay here again if i absolutely had to.

So while I have no issue with basic, this was a little too basic. The AC was a noisy window unit, there was no type of daily room cleaning, and absolutely NO amenities. Had I known they don’t clean the room I definitely wouldn’t have booked there. Also, the beds were terribly stiff and uncomfortable. It wasn’t a terrible experience by any means, but I definitely won’t be back.

Really nice place and will be a choice for my frequent NYC stays in the future. Easy accessibility to public transportation, restaurants and shopping. Room was clean and had a good sized fridge and microwave and was quiet. I didn’t give it 5 stars because their rooftop deck, which is highlighted in their description of the property, which I was looking forward to using, was closed for maintenance and closed before I reserved and never mentioned in the confirmation email. Wouldn’t have changed my mind about staying there, but would’ve appreciated knowing about it beforehand.

The room was clean & quiet, which I appreciated.

The rooms are set up with secret ( no so secret pannels . They are going in your room and taking what they please toiletries clothes . And the back of the safe is removable and ges in to a wall cubby partially and unnecessarily No