The Ritz-Carlton Bacara, Santa Barbara

Resort本身很好 服务很一般 设施比较老旧 但是酒店风景和地点很好 有自己的海滩和圣诞活动

There is nearly no service, slippers was running out for the two whole days when we stayed. The golf car waiting time is quite long time. The room is smaller than it shows on the picture. The ocean view is half and blocked. The price is pretty expensive and it doesn’t worth that. They over charge me $500. I need to call them even I still on travel. The carpet is dirty. The room smells ugly. The service always quite late. The most efficient service coming soon was when you check out.the restaurants has to wait for long time. The swimming pool is not kid friendly the water is too deep for children.

pretty nice

酒店就在海边的一个小山上，有个位于海边可以看日落的餐厅觉得特别好，有不少房间直接可看到海，房间还不错！

Big turn over with staff, lacking in training. Poise and manners and basic customer care that a Ritz property usually demands. Lack of pride that they get to work for this incredible company. No toiletries (cotton balls, qtips, shoe buffers, inconsistent turn down service, no mini bar…. A lot of things you expect from a Ritz Carlton. It seems to be finding a hard time meeting the potential the brand operates at. 5 Star property with 3 star service. Worth going, but don’t expect to be over the top WOW’d especially if you are used to 5 star resorts. No one really goes above and beyond, it was our 15 year anniversary and there was no atta room to that detail. I hate to complain, and there is just a level you expect at $1000/night.

All was pleasant

Not a 5 star, 4.5 star. Don't need to go again. Not same ritz standard as others

This property is absolutely beautiful! I really liked the feeling of privacy regarding the configuration of

Excellent service. Loved the facilities.

Beautiful location. General Staff was not up to what I'd expect at a Ritz. I got called Hey lady several times by pool wait staff. Adult pool wait staff sat in corner instead of picking up trash around pool and checking on guests. Had to call front desk at 5 pm to get our room cleaned up. Wait staff didnt clear unused place settings or used small plates. Nothing terrible but not what you'd expect for a top notch place. Beach was ok. Staff needs much more training

Very attentionated

Beautiful property! The staff is very attentive and meet all your needs

we were disappointed. the property was partly under construction. grounds are nice but not spectacular. service ordinary. restaurant not great. only wonderful part was the cocktail. not worth the money (esp the extra charges).

Service is exceptionally excellent!

Wasn’t full ocean room although I specifically paid extra for that View was from balcony though

I thought this property was lovely for a quick trip. There is a lot to do on the property that you don’t need to leave if you are looking to relax and vacate. Dining options are good, service was excellent. I’d return.

Love it

Super private and secluded. Tranquility

One night stay for business. Lovely hotel with great views. Great spa. Pricey for being tucked away activities/food off-site.