白宫酒店

Door lock didn’t work properly. We were shown in order to open the room door the last step was to kick the bottom of the door! Seriously! Room wasn’t made up properly. Two clean wash cloths was it. Bed not made, trash cans not emptied, no water cups…

there was a spider in the bath tube

key didn't work in closest outside door, next closest door was blocked open. bathroom door didn't close. room had no bad odor like hallways did. elevator was very smelly and dirty. minimal noise noted in room.

I would not stay again. It was the only hotel available. Didn’t feel safe. Very uncomfortable/unsafe.

Very outdated location. Rooms were not completely cleaned, beds are not comfortable and the a/c was not working in 3 rooms that I was assigned to.

Comfortable and clean bed

No phone in the room not enough outlets. The room stunk floors felt wet.

Poor lighting in rooms and blankets is dirty

Smelled like smoke and my husband got a moldy muffin. They sure weren't thinking when they built a hotel practically on the railroad track. Who can sleep with a train honking in their ear?? I guess the only thing they have going is the "cheap" rate. (Compared to other places. We still paid too much.)

This hotel was very misrepresented online.

Our first room wasn’t cleaned at all when we arrived, when we got a new room, our keys didn’t work. Not a single member of staff during our stay spoke English. When we got to our second room, our AC unit was disgusting, our tv didn’t work, sheets were stained, and the box spring was covered in brown stains. The entire hotel had an odor that smelled like feces, and the lobby smelled like cigarettes.

The first room I was given has several problems, burned out lights, chirping smoke alarm, broken toilet, etc. that I reported to the front desk staff. They gave me a different room which was better, but not great. Cleanliness and condition was an issue in both rooms. I will note the bathroom in the second room was clean. There was a guy crashed on the lobby sofa talking on the phone about a drug deal. Kinda sketchy.

Stench in rooms was terrible and AC was Poor ended up checking out and finding a new place to stay.

I would pay an extra $20 to go somewhere else, the train horns were excruciating, the air-conditioning unit decibel level was higher than an AC/DC concert, and not to judge, but the clientele was very interesting. I would not stay there again. It really is disappointing when the ownership is not willing to upgrade and put some money into their facilities.

It was very poorly run hotel that's just cheap

Good

Let's be honest upfront- This is a blue collar, workingman's hotel. It feels like the 1970's in the rooms, the outside areas are a little ragged and need some upkeep and the breakfast is sparse. Having said that, the room was clean, the bed was comfortable, the shower was hot and the TV and air conditioning worked well. The place is mostly concrete, so it was very quiet in the room and easy to sleep well without hearing hallway noise and creaking floors above. For the price, a decent place to spend a couple of nights.

The staff was friendly. The place was ran down and old, which would be fine, but the smell and cleanliness of the room was not. The smell when we opened the door to our room was horrible. I almost gagged. Even after letting the room air out all evening and night, it was still horrible(I even sprayed air freshener)

It was an average hotel stay. They sure could use a new mattress on their beds. The hotel is older so it could understandably use some updates. The landscaping needs more attention as well.

The first room we were given was incorrect. We booked a double room, but were given a king. That room smelled like wet dog. Was able to change rooms without any issues. The second room was better, smell-wise. The bedding was a bit damp on one of the beds and it was stuffy. We opened the window and the screen was tore with holes. The bathroom faucet was tough to turn off. The bathroom floor was in rough shape and the trim was in similar shape. The shower pressure was amazing though. Thankful my family is short, the ceiling was quite low in the shower. Thankful we were only staying for the night. The gal working the front desk was nice.