Riverside 的 Thunderbird Lodge

good

Good location, old furniture, broken showers, shower handles, faucets, uncooperative staff

Love the whole atmosphere and the staff is amazing

Shower handle broke off, checked in late and wasn’t gonna switch rooms late at night, shower head sprayed water from the neck that connected to the shower head. Put a wash cloth so it wouldn’t spray everywhere. Told hostess and she apologized, didn’t expect much other than an apology. Definitely not staying again, a one night business trip

Its a nice cozy place. I like that it is well kept up pretty well.

First room they assigned was not agreat choice, the wall connections didn't work, the second room, was worse, tv broken, wall connectors were broken, the room had roaches, the wash cloth was stained dirty. The bath tub was slippery. Fell and got a bruise on y chin, told the owner and all he said was i don't know what to tell you!!

Nice clea

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Had everything i needed! Good water pressure, comfortable bed, microwave, refrigerator, shampoos &&&& a indoor tub!! Close to downtown

They were very helpful.good cutomer service.check in was quick with my reservation

They have too many roaches and filthy rooms

What I liked about property is it's clean and close to everything.What I didn't like was that the room I was in was infested with roaches. In the bath tub and all across the room. Looks good on the outside but what's in the inside is not right...

It was a good affordable stay

It was a nice stay

Our room was clean. The staff was friendly. Property looked clean and well taken care.

I love the staff very accommodating and respectful

I paid for a king bed for a queen. The air conditioner/heater rattled loudly all night. The management was rude and wouldn't refund the difference for the downgrade. Expedia was no help because they needed the approval from the manager to refund my l the difference out other option would be they could credit the difference with them. I paid had earned money and thru to give Me credit. So impossible to get in touch with management at the Thunderbird. He's so rude and brushed me off. Will never again stay at this roach motel or use Expedia again. Frustrated and disappointed.

What a great place to stay. The staff was so kind and helpful. The property is pristine and very well kept. Also it's Quiet and affordable. I'd recommend staying here to anyone. Thanks

Dirty and smelled weird. Roaches in the unit. Water was way too over pressured. Shower head didn’t work. Bad expirience.

The blankets had cigarette burns, I asked for a nonsmoking room and it reeked like cigarettes and they spray something to try to mask it. The microwave and mini fridge was Very convenient though. In my room you had to slam the door just for it to lock and the safety lock was broken.