Trellis West Charlotte

• Pet fee: USD 150 per pet, per stay
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Onsite parties or group events are strictly prohibited
• This property uses eco-friendly cleaning products
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open during the following times:

• Monday - Friday: 8:00 AM - 8:00 PM

• Saturday - Saturday: 9:00 AM - 3:00 PM

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The following facilities or services will be unavailable from May 19 2023 to December 31 2023 (dates subject to change):

• Business center
• Fitness facilities
• Laundry facilities
• Meeting facilities
• Shuttle services

The following facilities are closed seasonally each year. They will be closed from October 9 to May 30:

• Swimming pool

The property will be renovating from May 19 2023 to December 31 2023 (completion date subject to change). The following areas are affected:

• Business center
• Elevator
• Exterior
• Fitness facilities
• Front desk
• Guestrooms
• Hallway
• Laundry facilities
• Lobby
• Meeting facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 21