Woodspring套房雪松公园 - 奥斯汀北部

Friendly staff nice rooms

Was very accommodating during my time there

Floors were very dirty. Needs mopping or sweep. Toliet dont flush. Sheets were dirty with red stains. The ceiling had cracks leaking. Probably wont book with them again.

Sink on the bathroom would drain very slow. Didn’t like the fact that the front desk closed at night never experience any property like that.

Does not clean room and change towels daily

They said free wifi available but there was no WiFi at all . Need to take a package for wifi if needed . Also they don’t have any complimentary breakfast . They literally have one soap bar and one set of shampoo and conditioner . Overall rating 3out of 5

First staying at Woodsprings, lived the room small but roomie. Loved staying here.

Comfortable and peaceful.

Very professional and convenient.

good price and conditions

This is intended as an extended stay, which I didn't realize. No soap, cups, toilet paper, etc. It should be made clear to guest that it's not for overnights.

Couldn’t get clean towels, toiletries, toilet paper, bed made or basic service of any kind. Front desk says ‘This ain’t no Marriott.’ Handwritten signs all over the place telling guests to plunge their own toilets and take out their own trash. Hotel smelled strong of marijuana. Dog excretion in elevators and hallways. Ended up buying toiletries, towels and pillows at Target because I didn’t have time to shop for another hotel. Will not be back, do not recommend.

We booked this hotel because it was walking distance from our venue. But it was overbooked, so we were sent 15 miles away.

Convenient and quiet, exactly what we needed. A great deal for a nice hotel. Would definitely recommend!

When we got there to check in we were told that they had overbooked and we have no room. We had book in advance and there were plenty of rooms at the time we booked. Rather on a who showed up first basis it should have been on who booked first. No apology, no call or contact to even let us know they cancelled our reservation because they were over booked. This is terrible hotel policy.

We didn't even stay the night and went back home because we found 4 roaches in our room when we were trying to go to sleep. Drove home in the middle of the night. one roach was in our bed. The entire hotel also smelled like a cigarette. If this was food I would send it back and demand my money back, but hotels don't work like that. So I guess that was the biggest $75 I have ever got.

The property was in a good location, not a lot of noise, not a lot of traffic, the room was amazingly clean and big. It was an overall good experience.

Really close to Austin train company

We took our first steps into this property and it started off terrible.There was a guy walking up and down the hallways (I presume a guest), that reeked of alcohol. Our underage boy who we had in the group was holding the door for the other guests in our party and this guy shoves him and starts spewing profanities towards him. Nothing stopped him, not even when the mother of the young kid told him to stop. Our male party member had to drop his luggage and confront the man. When we were checked into our rooms, both of the rooms that were booked were dirty. Talked to the front desk and they told us it would be a 30 minute wait. We waited around for a couple of minutes and another staff came and told us that they would not be able to provide us a room because there is no body to clean the rooms.

Great and clean property with very nice rooms