休斯顿湾镇伍德斯普林套房酒店

Privacy and security

The person in the hotel didnt even do my check it told me there were no more rooms didnt even bother to open the window to give any options

The room was nice but the common area places was nasty. They allow thier gueat to smoke Everything (Weed, Cigarettes, and MORE) inside the building. There was dog poop and pee everywhere and it smelled bad. The elevator broke twice and the stairs was wet slippery and hot as hell.They allow the gueat to be loud and noisey all times of the night. They allow kids to run around property unsupervised knocking on doors and trying to open the door to other people rooms.

Bugs all over. Definitely don’t recommend. We left and did not stay here.

very Unsafe there was people knocking on our hotel door begging for money saying they were starving and it smelt like wet dog and piss. The ac broke and it was so hot so they even moved us and there was a lot of weird people outside scetchy

I love the convenience of all shopping stores around here but unfortunately they don't have any keys for the room and that was kind of inconvenient

I really like the convenience of this location

First night after arrival there was a disturbance and the cops were called for whatever reasoning. Kids run around the entire hotel doing kid things asking for money making noise playing games fighting with each other. People sit at each entry way smoking marijuana very loud music playing. Been here a week no one has came to our room for trash disposal. I asked for towels and they give me bath mats . The hallways and stairs smells like wet dogs and their is trash everywhere outside the building. Children roam in the parking lot.

The room is excellent, just the beds are small, the lights property outside is 0 special on the back of the hotel.

This property is very poorly maintained and the majority of the staff is very rude and has absolutely no people skills. In the time I was there people died. Staff members got into a brawl with guests and kids were involved and the police were called. On top of that I was given a set price and when I arrived to check in they tried to charge me almost $300 extra to wash my sheets. My room was filthy I had to mop and disinfect everything and my tv never even worked along with the stove. All in all it was an experience I’d rather not repeat. What they advertise is not what you get.

Hice mi reservación con tiempo para hospedarme a mitad de camino de un viaje muy largo donde pasaríamos la noche debido a la tormenta invernal, al llegar simplemente nos dijeron que habían vendido por error nuestra habitación y no había nada disponible, tuvimos que buscar durante la noche y nos dio la madrugada, JAMÁS SE HOSPEDEN AQUÍ! Ademas dijeron que me reembolsarían y no me han dado mi dinero desde la noche 19 enero y hoy es 13 de febrero.

Servicio al. cliente reducido

Booked a room online and the room was given to someone else while my gf drove 5 hours to get here I then revived call saying room was booked and I had to find another hotel ! Hotel is trash with multiple kids running up and down hallways all day and night and staff was very inconsiderate

I was allowed to make a late reservation (10:35pm to be exact) and when I arrived at the property the check in window was closed. After contacting the staff through lobby phone I was told I had to make it there before 10pm in order to check in. I was traveling with 4 children and had been on the road for 4 hours and having to find somewhere else to stay was a horrible inconvenience. I would never book again.

The only problem I had was being charged incorrectly, however it was corrected. The lady was not paying attention to what she was doing when I checked in.

Good price

I called ahead at this property to let them know I will have a late check in. I arrived at 11:30, was in the lobby, picked up the lobby phone, no answer.... and then I called the number posted near the lobby phone, no answer, a SMS text message was sent... no answer. I will be asking for a full refund but just got back.

It was clean just didn’t like the roaches I had 4 roaches. and it stank in the bathroom before I used it.

It was clear very early on that they cater to the black community only.

It was ok thanx