休斯顿 I-45 艾尔泰克斯伍德斯普林套房酒店

I didn’t even bother checking in once I got to the location. It’s bad, do not stay here. People loitering everywhere, drug use on the parking lot during early afternoon. The building is rundown, don’t bother wasting your time.

Great stay. The staff were very friendly. I will be back for an extended stay.

The property smelled, the floors had a strange film on them, the carpet in the hall looked dingy. We only stayed one of our nights, because the next morning we noticed a 3" roach on the wall. The staff members were very friendly and helpful.

Terrible service. I would bit stay here again

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The receptionist lady was kind and friendly, but the room itself had no bath towels. The toilet has not been scrubbed and God knows how long there is no ice machine.

The room they gave me the door was broken ,dirty fridge i asked them to move me to another room they didn’t have any left If i could i would gave them a -10 star

I checked in at 10:00 pm and the room I was offered wasn't even ready, the bed wasn't made and staff had me waiting for over 30 min.

My frige and microwave did not work. I notified staff, everyday. Problem was never fixed. I asked for another room. They were reluctant but agreed. A/C did not work in it. Elevator has a rubbing sound all the time. On my last day it got hung up , there was a very loud POP. It dropped a few inches or more. I was scared, all the others on the elevator assured me it happens every other day and sometimes your stuck i. It...

Helpful and friendly staff!!!

Friendly staff great manager all around the boy great helps out a lot I would go anytime again and advise anybody else to go there very friendly pet friendly just a great experience

Dog poop all around bldg Toilet was nasty. Noisy. Kids jumping around in rooms felt like floor was gonna fall down. Tv remote didn’t work people hanging around bldg look like they was up to no good.

Never stay here

Hell on earth! nasty toilet, old appliances that were rusty, smelly and would not recommend

I did not stay at the hotel because after I booked the room and when I arrived they did not give me the room and told me we are busy. I had just arrived from traveling and I was tired and wanted to rest, so this hotel is not good. I will not trust it again

Awful hotel. Its a live in. Kids everywhere, people literally smoking Marijuana right outside the front door. Place is dirty and loud and just down right Awful. Not even cheap. Stay away

There was throw up in the hallway and the elevator when we arrived. There was people in and out everywhere and staff was letting people through even though they didn’t have a key! The room hadn’t been cleaned in days there were blood stains on the fridge stains on the sheets, dirty and dust everywhere, the walls were all marked up it was completely disgusting. There was traffic in and out the hotel! Kids running everywhere drunks walking around loud talking I was scared to even take my luggage out my car! We stayed there for 2 hours enough time to find another hotel so we could leave!

Good

Great 3 nights stay

Horrible experience.... Not in the best location either. Room was not cleaned at all, just the bed made up and counters wiped off. Room smelled like the previous guest had an animal. Floor had trash, animal urine stains, and animal hair. Thankfully I travel with cleaning supplies... I poured bleach on the floor and it began to fizz due to animal urine on the floor. Bathroom tub was filthy. Still had a ring around the tub and a broom or mop never touched the floor. When I got my key, as soon as I got passed the second door, I smelled cigarettes, marijuana, and uncleaness. The front desk clerks are nice, but housekeeping here is HORRIBLE. Place seem to be for those who use this place as a home. Premenant Guest sit on the back and hangout. If guest are coming off a plane, or coming from a long travel, be prepared to clean your own room..... I rather stay at the Palace Inn.