可可海滩度假村

We pre booked a 4 night stay and fully paid only to turn up for check in and the hotel was closed for renovations. We had to stay somewhere else. The owner claimed he didn’t have our booking on his system but we had confirmation etc.

I would like a refund for the accommodation. The property was not as advertised. There was no operating restaurant. The room was unclean The shutters on the windows broken. Overall very unsatisfactory and not what was represented. I would like my $1200 money returned.

Everything was great very friendly staff Beautiful beach

Property was nice and the staff were lovely but it was a bit far away from town and transport wasn’t provided. We still enjoyed our stay.

Cosmetically fixed but not well. Sloppy paint job. A large portion of the louvers are broken and can't be closed. The aircon is useless because the bungalow has all open windows. The safe didn't work. The fridge was dirty. You can hear all the next door bungalows as they have all been crowded onto a limited piece of land. The actual beach at the end of the land is nice and clean with nice space to swim.

The minimal staff were amazing. To start with no hot water in our beachfront bungalow… had steal a gas bottle from another bungalow. Bed was really uncomfortable…and noisy my camping mattress is better. Toilet was wobbly not secure properly 3 out of 6 louvres had broken handles and not working Outside porch light not working Stair safety light leading to Bar which also doubled as reception not working One of the two faucets in bathroom required attention for minimal flow. Rear support beam completely ravaged by white ant or borer … just painted over. One bedside lamp not operating, missing plug adapter. No coffee, milk or water in room fridge. The blow up sUP boards all flat. Take your own snorkelling gear … it’s a very nice little reef right out front. Our first and last meal was a 35$ cheeseburger with a 40-50mm beef patty on a stale bun. No coffee machine in bar and the ice making machine has been broken for longer than 6 months according to the helpful bar staff who were making ice in trays to service 12 bungalows. Ran out of Beer on day 1, no fish or calamari as advertised on menu… ran out of cider on day 3. My partner and I cut our trip short mainly cause of the hard noisy double bed that creeked with the slightest movement, making sleep difficult. The bar didn’t have change or float for drinks purchased with cash. We paid close to double price per night compared to Breakas. Oh it’s nice and quiet if you just want to relax,

No hot water, no soap, bad internet, no atmosphere, poor food. Staff not in uniforms, no clear reception. Dirty pool, broken furniture. Contact details of website are not correct. Over priced.

Restaurant was shut. You’re in the middle of nowhere with no place to eat. They tried to send us to the resort next door but they were full. Waited an hour to get a cab into town for lunch. Snorkeling was underwhelming. Visibility sucked. WiFi was awful. 0.50Mbps. Except at the bar area. No bar. No services. No nothing. Place was a ghost town. Only four people staying and all regretting it. No customer service - just wishing us luck finding a restaurant nearby. You can’t have a place this remote and expect guests to self cater. Breakfast was a couple of bits of toast and some fruit. Value for money was awful. We checked the day we arrived, and for some reason the same room was available for less than half what we paid. Felt very ripped off. The accommodation was basic. Clean, but nothing exciting. Overall, I would give this zero out of five if that was an option. Only saving grace was that we booked for just two nights. Which was still two nights too many. Lots of other options nearer to town. Find something else. This place might be good once they get the renovations done and restaurant open. But for now, it is a disaster.

The resort is absolutely beautiful with stunning water views on the bay, beautifully maintained tropical gardens, and cute tropical "fare" bungalows. You have the choice of swimming in the pristine sea or in the lovely swimming pool. The staff is so dedicated to helping you have the best stay and the manager is very helpful. We'll come back.

Coco Beach resort is a small, quiet and local property. It’s out of town which is great if you are after a quiet experience, and you can snorkel the reef in front of the property. Negatives are the road from town (holes and potholes). The cost of food at the restaurant is also pretty high. If you have expectations of an international chain style accommodation, you will be disappointed. However it is a lovely, basic resort which is warm and welcoming. The staff is very helpful - from arranging transfers to town / assisting with tour bookings / providing advice / assisting to resolve problems. Only other tip is that the reception is the bar on the beach, not at the entry of the property.

Coco Beach is budget friendly and we definitely got value for money. The fares are basic but bright and airy. We had the huge pool to ourselves every time we used it. The snorkelling out the front of the resort was fantastic. While it was a little further out of Vila than we had stayed before, it meant it was very quiet. We had to walk a fair way to get a bus into town on one day but had a delightful trip home by boat from the jetty in Vila, something we had not done before. The food was good but we did have a day and night where the chef was not in so we went to the resort down the road, Paradise Cove, where the food was incredible and we were treated as if we were staying there. Special mention to Frank and Elton at Coco Beach who looked after us so well during our stay. I would recommend Coco Beach for the person looking to relax and snorkel/swim away for the hustle and bustle of a big resort.

Love this place. Staff are genuinely friendly and helpful. The manager gave us rides into town on a few occasions. Clown fish family and plenty of other fish just a couple metres off shore. This is our second time, and we will be back again for sure. 5 o’clock cocktails are a must. Take a water taxi, for a great way to get into town to avoid the pot holes on the roads.

A characteristic resort which is peaceful , good access to beach abs snorkelling . Idyllic setting , lovely bungalows . Dining area with beautiful view, food is good and the staff friendly and welcoming Everything for a tropical paradise , not a party site thank heavens Wonderful staff

Got there the first night alone and there was no one at reception. Three men with torches led me to my room and asked if I was alone. The latches on the window where all broken and didn’t close properly. The floor of the toilet was dirty and there was rat poo on the spare bed. The door handle didn’t feel secure. Left immediately and booked somewhere else as did not feel safe. The property was impossible to get hold of and expedia would not refund me any of the payment (even though I did not spend a single night there). For the price would absolutely not recommend. Would not recommend for solo travel.

We had a very enjoyable stay. Friendly and helpful staff (particularly Frankie), good snorkeling. Peace and quiet.

Lovely staff and sea views. Quiet and away from bustle of town. Big comfortable room. If you want easy walk to town etc, this resort is away from that but the water taxi is excellent.

Lovely place to relax

Manager was excellent. Other staff also nice. Beautiful location, protected from the prevailing winds and swell, right on the beach with great snorkeling.

Perfect relaxation with our biggest decisions being where to swim or which tree to flop under. Beautiful location with swimming & snorkelling right in front of the resort at all tides. Simple food done well. No bells & whistles - the perfect place to escape and unwind.

The resort is small and quiet. The bares are very nice inside. They do get very hot, especially if you are not staying in one of the four beachfront ones that have aircon like we did. Even with aircon it is difficult to keep the room cool as large parts of the building are screened off with mesh. The food at the resort is very expensive. The lunchtime chicken wrap served with a small portion of chips was Au$30. All meals were around the same price. The food was not of the quality expected for such a high price. Breakfast was free. There were a few nights where the chef didn't turn up and we went to restaurants on the other side of the peninsula. I highly recommended Three Pigs and Cafe Villa. Both restaurants served excellent quality food. The road to both is very bumpy - something to note if you have back problems. The staff are very friendly and go out of their way to help you, especially 'H', the manager. Oddly, room cleaning each day took upwards of two hours. Very clean but inconvenient if you need to get back into your room. If you want to go into Port Vila, the quickest way is by water taxi which is a 15min ride and costs V2000 per person - AU$25 per person. You can also get a bus V300 each, or a taxi V2000 each. A word of warning, everything for tourists in Vanuatu is marked up. Don't go there if you are after a cheap holiday. That said, Coco Beach is somewhere to switch off, relax, read and swim. The resort is beautiful, quiet and exactly what we wanted.