龟湾别墅

The most helpful and attentive service I’ve had in my life. The reception staff are absolutely amazing - helped us plan our activities and also helped me with some handy treatment when I was bitten by fire ants. Perfect stay!

While this is an excellent resort it is very good for a couple or family to chill and relax if you are planning to do activities outside the resort like diving or going to champagne beach be prepared to pay daily transfer roughly 50 USD as it is 30 min drive from anything.

Turtle Bay Lodge is an oasis for travellers! It has a laid back, warm and rustic atmosphere with the sweetest staff and management. Very knowledgeable about both Vanuatu and life in the sea, and they always have time for questions or a chat, both with us and the children. The whole place is very well kept, beautiful rooms and restaurant, good quality in furniture etc. Tidy, clean and beautiful place all together. The breakfast is so good, and you can choose from a menu every morning with fresh lime juice every day. Sunbeds set out by the shore so you can enjoy the sunrise. Diving, snorkeling gear, SUP and kajaks can be borrowed. We saw a turtle when snorkelling on the outer reef, and also in the bay. They employ local people, and support a local school nearby, so contribute to the society around also.

Our family group stayed in 3 lovely marquees. Stunning views of ocean. Loved this resort. It’s stunning and natural beauty. We loved the amazing snorkelling straight off the resort beach and hired kayaks to go to the Matevalu blue hole which is stunning. The staff were really helpful and friendly. Food was fantastic and lots of choice. Totally recommend.

Beautiful stay! Very clean and good food.

We really loved our stay at Turtle Bay Lodge, would love to stay there again and recommend others to check it out. The accommodation is modern, comfortable, and clean. The staff are exceedingly friendly and helpful. The lodge offers many amenities and activities to do on site - snorkeling, pool, kayaking, help with booking tours and activities. Plus it is close to all of the popular Blue Holes and nearby activities. The restaurant on site has delicious meals and a gorgeous view out to the ocean, making it perfect to relax and enjoy meals throughout the day at. The daily breakfast was toast with jams, butter, and peanut butter and a fruit platter, plus tea or coffee. There were also cereals. We added on eggs for a small cost to our daily breakfasts to help fill us up. Daily room service was appreciated. The rooms are super comfortable and clean! There are a kettle and mini fridge in the room. Very comfortable place to stay with all the modern things you need. Highly recommend for a relaxing holiday!

Great place to stay in Santo! Highly recommend hiring the buggy to explore the East Coast. Great food options and staff is lovely. Thanks again for having us!

The staff were amazing and the managers did a fabulous job directing you to the most incredible sights. We had a rental car but you could do anything with all the tours they offer. I highly recommend this place and the food was also the best!!!!

Great property, loved our time here and would happily come back again :)

So many great things about our stay! The food, the staff, the location, the accomodation, the activities, the attention to details …all fantastic! Can’t wait to visit again.

Notre Séjour à TURTLE BAY LODGE s'est Merveilleusement passé dans le Calme. J'ai profité de la Grande Marée Basse pour marcher dans l'eau Puis Nager / Mer et terminer par des longueurs /Piscine. J'ai mangé une grosse Langouste fraîche Sce Mornay, accompagnée de différents légumes et Féculents Locaux. Un Régal. J'ai calé. Le Patron + Gérant + Staff = So Gentils + Le Cadre Parfait. J'y retournerai.

Caught in a cyclone so miserable throughout!! I am sure it is beautiful without the rain

Séjour très positif. Hôtel au calme , idéalement situé au milieu de la côte Est et tout proche des trous bleus. Personnel au petit soin. Excellent rapport qualité prix pour l’hebergement et le restaurant. Magnifique Deck avec espaces cocoonings, piscine et kayaks à disposition. Je recommande vivement

We booked this location for 2 x nights in Oct as a group of 7. 2 x grand parents, 2 x adults, and 3 kids (Ages 8, 7 and 5). We opted for 3 seperate rooms next to each other and it could not have been a better scenario although I am aware that there is a family type room. The rooms are very adequate and although no aircons were in place, the temperature with the sea breeze was great (our kids used the blankets even). The lodge is low key and immediately relaxing. It is a small-ish resort, at the time filled mainly with couples however our kids were never bored. Between kayaks, swimming in the pool and exploring the rock pools. We did horse riding with Santo Horse Adventures one morning which is highly recommended. The highlight of the property was the incredible food.

Nice location, and nice facilities. However, as you're stranded there for the most part you often need to eat their food. The first meal we had was atrocious, completely stale bun on a burger (like a brick), and a pasta that tasted like they accidentally dropped the whole salt shaker in. However, the meals improved after that, so not sure if they just had someone extremely under-qualified that day.

Good facilities, you need to have a car to drive around, because is far. Breakfast should be better

Food not fresh, seemed leftovers warmed up again, husband sick with it. No fresh coffee for breakfast only tin coffee (but steep rates). Weetbix not fresh. Breakfast bar waitress tried to steal 3$ extra for toast when in fact included in price already. Overheard other customers complain about same issue with same woman. Grounds kept immaculate and clean. Surrounding scenery beaufiful. Noisy, unsupervised local children (looked like children of staff) cleaning runny noses in pool and heard one say to the other "stop peeing in the pool" in Bislama.

It was a very comfotable stay

Fantastic staff, Delvene, Iris, John and Adam in particular were wonderful, so helpful in every way. The other staff members behind the scenes were also very friendly. This is a remote location with not much else around. We took advantage of booked tours from the resort which introduced us to Santo. The Turtle and Dugong tour was a highlight. Unfortunately for us the weather was not kind.

Nice setting, good location for getting around in terms of being half way between luganville and champagne beach. Loads to do in good weather. We had bad weather which is no one’s fault but felt a bit marooned then during those times. The trips we did were all great and apparently heavily vetted by the hotel. Friendly service. The food was a little inconsistent but generally very good. The hotel do point out the limitations of their location in a developing country in terms of access to fresh produce and that’s fine. The owner was a bit crass, and we received an email asking for a 5* review and to email them criticisms which didn’t sit well with me. Generally though, a very pleasant stay.