Ace Hotel Ben Thanh

晚機抵達，酒店招待好客，房間設備完善足夠。 浴室寬敞，雙人牀也寬敞，舒適，安全。 附近有慶祝活動，有少許噪音。 有供應早餐，Good！

我喜歡飯店位置的便利性，

The location is good. There is a 24h convenient store next to the hotel. The staff is good. The only flaw is that water temperature is sometimes unstable.

我是看到照片上覺得很不錯，所以預定這家飯店。 但是我住到了覺得是 "照騙" 差很大#####

從機場搭109號公車，再步行三分鐘左右就可以到飯店。離濱城市場近，離景點步行都可以到。飯店人員滿親切。

住宿點方便, 櫃台服務很親切! 浴室不錯! 但入夜後吵雜不堪, 唱卡拉ok的和喇叭聲都影響睡眠, 雖然選擇住高樓層8F, 還是非常吵, 並且早上6:00又被樓上早餐區拖桌子椅子聲音吵醒, 太不舒服了

第一晚到越南時，到達酒店已凌晨1點幾，酒店門口都搵唔到，跟住到搵到時又熄哂燈，check in後入房間，發現跟原本照片很不同，最恐怖的是，冷氣機在睡覺時突然滴水，語言溝通有問題，所以解決唔到，每天早上7至9時有人在外大叫，完全沒有體諒住客感受。

地段没的说，方便。但是价格摆在那里，只适合睡一晚。床单其实也没洗干净。住的那间卫生间下水道也有问题。早餐在顶楼，早上暴晒，也没啥吃的。总体就是国内经济型酒店特价房的水平吧。

service was ok, but just the next room was too noisy

I booked a deluxe city view room check in on 12.8.2017. The hotel declined to provide the booked room with the reason “air conditioner broke out”. The receptionist suggested us change to a no window cell, 5US$ would refund if I accept the offer. I checked the new offer and found the room was so tiny with a suffocated feeling as it was four walls and small. I turn down the offer and requested more option. However, no room option provided, the hotel just gave me another offer—a free taxi to the airport. It was turn down again. As our request of another room was neglected after nearly an hour dialog, we decided to withdraw the booking and inform the receptionist for refund of payment. Then, she raised new suggestions to us : A room with a tiny sky view window, plus VN $100,000 cash return, and a free taxi to airport. In response to their sincere and courtesy offer, also being tired by the long time dialog, we accepted the offer from the hotel. The acceptance of their offer let me experience more poor services from the Hotel: 1. Bed sheet seemed unwashed; 2. Shower tub sewage was blocked. Dirty water raised to my ankle if I kept on shower; 3. Restaurant was small, run by two unprofessional women. They keep on set up when breakfast time started. Food provision was limited in both quantity and variety. Lastly, I have to say the hotel had did a good job—arranged a free taxi to take us to airport in time, thanks a lot!

房間小了點,但地點方便鄰近各大景點,也比較不吵雜

Helpful. Keep up! I will recommend to all my friends.

Its okay. Some of the things was not up to that standards the one I received previously staying here. The room size was downgraded. Also no windows at all. But for one night staying. It was okay. The location wise is really nice. It’s closed to everything whatever you need.

Was an okay hotel, the breakfast was good and the bed was extra firm. The staff weren't very helpful.

Paid for a room with windows, only for the view to be a brick wall. No safe for important belongings. Laundry basket had food takeaway rubbish from previous hotel guests. Very limited breakfast selection.

Ace hotel was okay, kitchen staff were friendly and breakfast was always delicious. Beds weren't that comfortable. Hotel is close to Ben Thanh market.

Very clean plus very nice and helpful staffs.

スタッフ(Jenny)は親切でとても良かったです。 エレベーターが使えない時があり少し不便でしたが、それ以外は不自由なかったです。

Skulle rekommendera att ta ett större rum om det är möjligt, små rummen känns ofräscht och trångt. Service helt okej, frukosten var ingen höjdare och vi skippa den istället även om den ingick.

Reception is very good and kindness.