Grand Sunrise Palace Hoi An

Good hospitality! Esp ame

房間大而且整潔，WIFI上網速度快及流暢，職員服務貼心，接待我的Kathy講解清晰，有問題更可以透過whatsapp與她聯繫，酒店的自助早餐款式選擇多，味道不錯，更有不同的咖啡粉可供買回家做手信，價錢亦相當之合理，一次很好的住宿體驗！

The hotel is excellent with quiet and nice environment. Staff is friendly and helpful. Special thanks to Kathy for her help and information to us. The hotel has shuttle bus to old town, very convenient. Will come back next time.

Lily is good and kind. hotel is good.

I very like this hotel. All thing very good. Food, clean. And Luna in reception very kind

同嬰兒一起入住 環境很好 有舊式歐洲風格 服務很好 早餐好吃 但熱水不夠不能泡澡 隔音並不是很好

always hear the poultry crow in the room

Incredible buffet breakfast, the sweetest staff who were so accommodating. Two pools, lots of fun things to do locally. They even organised free shuttle buses to go see sites. Dont pass on this incredible hotel!

We stayed here for 14 nights in August, it was excellent. The location was quiet & calm yet only 5-7 minutes away from the beach or city centre by free shuttle or Grab. Plenty of restaurants, cafes or mini-marts a few metres away on the same street. We both found that the staff always went out of their ways to help us with everything. Tom, Luna & Nguyen are really great & were always helpful. I wish I could remember more names, all were fantastic. But our absolute favourite was Kathy. She was brilliant. We would definitely stay again, and are already planning on returning.

Great location and good ambience

It is a lovely and clean hotel. The staff are super helpful. Special mention to Kathy who was so lovely. When I wasn't feeling well she made me a ginger tea and delivered it to the room. She is such an asset to this company. Great location to old town and the complimentary shuttle was such an easy and convenient service.

Fabulous

There are not enough star ratings for this hotel and the staff. Nothing is too much bother for them. From check in to check out and everything in between the staff we’re sensational. We would like to particularly thank Kathy from reception who went above and beyond her duties to ensure that all her guests were made to feel special. Kathy thank you for your warmth, kindness and dedication to ensuring that we had a wonderful experience in both the hotel as well as Hoi An itself. You deserve a 1 000 000 star review! To the Hotel Spa Staff at Breathe thank you for the most sensational massages and facials. You have converted my husband from a person who did not want to have any to wanting them. Can, Vy, Sarah as well as the other staff, the treatments we received were first class. Overall 5 star rating is not enough for this hotel. My one suggestion would be that the shuttle bus made more frequent trips in and out of Old Town

Et supert opphold på et fantastisk hotell. Utrolig imøtekommende personell og flotte fasiliteter. Anbefales på det varmeste. Vi ble møtt av hyggeligste Jay og hjalp oss under hele oppholdet. Vi takker for et herlig opphold og håpes å komme tilbake i fremtiden!

Grand Sunrise hotell i Hoi An är ett måste om ni är på den breddgraden. Byggt 2023, nytt och fräscht. Rummen är så vackert inredda,smakfulla detaljer som verkligen tilltalar en. Toppservicen leds utav Sully och Jay, helt underbara personer. Man bara älskar dom ❤️❤️❤️

From the moment we checked in, the staff were all friendly and welcoming. Our room was spacious, comfortable and spotless. Buffet breakfast was amazing with a great selection to choose from. Cocktails were delicious. Big thank you to Luna being very helpful. Highly recommend this hotel if your staying in Hoi An.

とても素敵な時間を過ごせました。 午前中は1階のプールでまったり。アフタヌーンティーを頂いてから、送迎バスで旧市街へ。帰りのバスは定員オーバーでしたが、タクシーを手配してもらえました。 部屋は写真の通り可愛いし、朝食は豪華だし、目の前のスーパーも良かったです。近くの市場や個人商店も楽しかったです。 スタッフの皆様、ありがとうございました。また利用したいと思います。

Great hotel. The staff were very accommodating

Me and my wife stayed here during our 1st wedding anniversary trip to Vietnam. The staff were all super friendly and helpful but Kathy really went the extra mile. From check in she congratulated us and went out of her way to offer useful information about the area and the hotel which was much appreciated. Every time she saw us she made sure to say hello and ask what we had been up to and what we had planned next. She is an absolute credit to the hotel and made our stay really comfortable and memorable. The hotel itself is stunning and the room was amazing. The location is great, just outside of Hoi An so a 5min Grab ride which is very cheap, or about a 20min walk so it’s nearby without the noise and crowds. Also the hotel has multiple free shuttles every day into and out of Hoi An so can’t fault the service. Breakfast was excellent with great quality food and choice. We loved our complimentary foot massage in the spa and both pools are great for a relaxing dip and a few drinks, especially during 241 happy hour. All in all we couldn’t be happier with our time at the Grand Sunrise Palace. Would highly recommend.

We had the presidential suite and it was beautifully decorated and very spacious. The bed was extremely comfortable, and the roof top pool was great for proper swimming.