岘港凯悦丽晶度假村及水疗中心

非常舒適，安靜安全，服務人員非常熱情友好

第2次入住，依舊感覺良好。無論職員服務及環境都一流。

Nice sea view

餐飲價格可以調降點

Very comfortable environment and food. very friendly and well trained staff. You feel welcome all the time.

Terrible situation happened at midnight. Helpless and bad feeling! But thx Mgr.Jason fix the problem for us. Let we can enjoy the rest of our journey. Thank you! Mgr. Jason!

非常值得推薦的度假勝地

Wonderful hotel

Excellent

Service attitude is great!

This was such a great hotel, me and my mom enjoyed our stay so much! The hotel was right beside the beach, you can walk right out to the beach, which was so lovely. The pool was beautiful, there was even a slide! (but only for kids, so definitely a plus if you're traveling with kids). Our room was spacious, the bed was comfortable, everything was clean and tidy. The staff and the service are amazing, everyone was so helpful, made our stay super easy. It's not too far from everything, yet quiet because it's not in the city centre, so we were able to have restful nights after our day trips.

Lack of food

很適合一家人去玩，海灘和泳池很啱小朋友玩。

加購早餐跟延長退房方案，現場check in櫃檯人員一直說沒有延長退房，隔天再次跟櫃檯確認櫃檯才又說有延長，房間位於飯店三樓，跟當初預定的海景房似乎是不一樣的房型，CI櫃檯還跟我說配三樓可以看的到更遠的海景，很無言。

渡假村很棒，沙灘很美，美中不足，房姓

This hotel is quite old and facilities are not well covered. Lack of hot water when showering and hotel should install more universal adaptors. We are ok with overall performance but didn’t feel comfortable. The good thing is environment and sea view are really amazing that could make you feel better!

The room a bit smaller than expected. Foam pillow not firm enough.

全身按摩很好服务，很舒服！太太做完了後就要在即時来那個，她說没法控制。 吃得也好，我们每个歺厅也有試過，名不虚传，

Dim lighting in Day 1 and No lighting in Day 3 at room entrance. No staff can check and repair. No tooth brush was available in room until request from room service

My stay at the hotel wasn’t the best experience. There were leakage in my 2 bedroom residence room and the whole floor was wet. They didn’t come to clean until one hour after, but they did provided us a fruit basket later. Also, my friend came to visit from China joined us and booked another room. When they went to check in, the front desk Officer (a guy with glasses) talked rudely to them because they didn’t understand English. I joined the conversation helped my friend translate and he gave me a very pissed off face. I guess he was a little bit against chinese? Never experienced this kind of front desk service at a Hyatt before. Except for that, the hotel itself is pretty good place for a staycation since they have the gym, couple of pools, and beach access.