洲際酒店集團富國島長灘度假酒店

Location and proximity to airport is amazing. Staff does strive and can sense they try to put in effort though there is much areas such as a) language skills - being more conversant in English b) more attentiveness and thoughtfulness in service. A for effort but poor execution c) food quality can be improved for a IHG property. We ended up having all of our meals (aside from breakfast) in the sister property next door d) service during breakfast which is rush hour was manic and often we have to follow up for our beverage orders. Perhaps consider adding more staffing to cope with the guest capacity

Freindly staff, great nature atmosphere, very good for families and so much more highly recommend.

Location right on the water, with great views from the balcony, was beautifuk and peaceful. Enjoyed the hyge breakfast buffet every morning and the on-site activities. Very comfy bed.

The beach/pool/resort component was nice. The staff was super SLOW--no urgency, coffee at breakfast takes 15 minutes and refills take longer. Upon arriving hungry at 9pm I was counselled my only dining option was barfood on the roofbar with blaring loud music. The restaurants advertise to be open until 10pm, but I guess they really close at 9pm. Also breakfast beginning at 7am is actually quite late. It would be nice to have a coffee option starting at 6am. It would be nice to have a filtered water station allowing guests to refill water bottles vs. always supplying more plastic. Overall, it was just okay for the price and my expectations of an Intercontinental. Also, the music blaring in the evenings was super loud & not a welcome playlist. Room & common areas were clean.

Love my room with the oceanview and balcony 💕

A great experience with my stay in InterContinental Long Beach!

Loved the resort! Beautiful and well maintained. We just wish spa prices were comparable to other services in the area AND that the pool was open later.

Verry good

Helpful, friendly, and professional staffs.

The building area (lobby, pool area, …) is outdated. Our room with garden view is clean, spacious but outdated. No chair service at the beach. The restaurant for breakfast is very busy and noisy with Korean guests. The food at breakfast is only 2* and is not fresh, not comparable with other 5* resort. Coffee is terrible! In overall we rate the outdated Intercontinental resort in Phu Quoc as 4*- or 3*+, but does not by far deserve 5*. The staff (front desk, room service) is very helpful though.

Lots of helpful staff yet they can’t seem to execute timely food and drink service. Possibly overwhelmed because of holiday guests numbers.

Absolutely excellent stay in a wonderful Hotel with great Gardens to walk around and a lovely beach to walk along, everybody was very friendly and helpful

Beautiful place for VACATION, very good breakfast

This hotels has brought me the new experiences about hospitality, staffs, foods, almost everything you need for your vacation with the highest quality.

I had a wonderful dinner at LAVA for my birthday, the team upon knowing it was a special celebration were extremely attentive and caring. In particular, I would like to thank the Assistant Manager Le Cat Thuong for taking special care of us during our dinner, she took the time to explain all the dishes in detail and shared about the restaurant and hotel's history. Was a truly magical evening and a special thanks to the team for making it an incredible evening. We had the tomahawk and it was cooked to perfection. Thanks to Le Cat Thuong and the team again, wonderful attentive service, would definitely recommend this restaurant to other people and would definitely come back. Next, many appreciated to Mr. Canh Huynh, Sora & Umi Assistant Manager and Miss Maris, the services crew during the breakfast buffet time. They showed their enthusiasm and actively introduced the nearby tourist attractions. Very Impressive.

Amazing atmosphere and staff, best resort on Phu quoc.

Hard to fault this Hotel/ Resort. Impeccable grounds with amazing pools. Excellent friendly staff and beautiful rooms. Would come back in a heartbeat Travelled with family and stayed for 9 nights

Wonderful upgrade. Great staff. They created a terrific activities at the resort, especially the water sports.

5 star holiday hotel! Immaculate grounds, excellent breakfast choices. One of the top IC hotels that we’ve stayed in around the world. Housekeeping staff excellent. One of the few hotels we’ve stayed in where chefs, managers, and even GM introduced themselves and asked for feedback! Well done ICPQ! *****

Intercontinental resort was truly a 5 star resort! The ocean view was spectacular!