KOI Resort and Spa Hoi An

The villas are proper and the staff serves with enthusiasm . A really nice place to chill and relax.

Awesome time spent with family! Great place!

Property is beautiful with very unique room layout. The spa was one of the best and we enjoyed the massages. Breakfast was good ( average). Main drawback is the distance from the town .

The staff were amazing and the pool, restaurant were first class. Close to the beach and only 10 minutes from town. Best resort!

The only problem we encountered was there were a lot of tse flies in the room. I think they come in through the ventilation and could be eliminated if they put some screens in the vents so they can not get in.

Friendly staff, beautiful hotel. Only issue was everything in the hotel was too overpriced for what it was and so the restaurant was always empty at night. Other than that, no complaints.

Rooms are very small.

Nice location , tired property . Linen& towels etc poor . Need changing . Staff though very polite , appeared hesitant ( breakfast kitchen /serving staff were better ) need training to make guests feel relaxed .

Staff were very attentive. Beautiful property. Quiet and relaxing.

Nice to stay out of town. Quiet location, fabulous spa! Great family friendly property but also excellent for couples. Large rooms and great value for money.

Beautiful hotel and rooms. Very good breakfast selections and staff were very welcoming and friendly.

Det mest magiske sted jeg længe har været. Stedet kan bare ikke beskrives. Vi havde været på 7 andre hoteller på vores rejse og det her var TOPPEN. Morgenmaden var også den bedste på hele turen!

Behageligt og flot sted, de har gjort rigtig meget ud af stedet. Skøn udsigt fra værelserne. Fuglekviddere og masser af fisk i vandet. Strand lige over gaden efter at have passeret resortets bro som dog er i virkelig dårlig forfatning. Security mangler at lære at huske deres gæster så man ikke bliver nægtet adgang til resortets indgang (jeg er nem at genkende da jeg sidder i kørestol med motor foran) De lavede en rampe hurtigt indtil vores værelse af nogle træplader så 20 points for det. Værelserne er små, kunne kun lige akkurat komme forbi sengen med min rullestol. Skimmelsvamp på badeværelset i øverste hjørne over badekarret. Strømudtag elendige og intet i nærheden af sengen. Kunne kun bruge det der var på badeværelset.

Nice place to stay at. The ground is beautiful, near the river and I right across from a beach. The staff is really friendly and helpful. Breakfasts are excellent with a large selection including Pho 😀. I like Hoi A with friendly local people. I will definitely come back to this resort and town in the future if given an opportunity.

Great to be away from the Hoi An noise but the hotel beach was dirty and there was no access to the sea due to erosion measures

During my stay at this hotel, I evaluated various aspects of my experience based on a point system from 1 to 5, with 5 being the highest. Below is my detailed assessment: • Customer Service: ⭐⭐⭐⭐⭐ (Excellent service) • Check-in Process: ⭐⭐⭐⭐⭐ (Smooth and efficient) • Room Quality: ⭐⭐⭐⭐⭐ (Spacious and comfortable) • Bed Comfort: ⭐⭐⭐⭐⭐ (Very comfortable) • Bathroom: ⭐⭐⭐⭐✰ (Toilet was blocked) • Air Conditioning: ⭐⭐✰✰✰ (Was broken the whole night but fixed later) • Workstation: ⭐⭐⭐✰✰ (Small but functional) • Wi-Fi: ⭐✰✰✰✰ (Very slow, not reliable) • Hotel Location: ⭐⭐⭐⭐⭐ (Great location, close to the beach, very relaxing) • Breakfast: ⭐⭐⭐✰✰ (Many options, but pastries were not fresh) • Dinner: ⭐⭐⭐⭐⭐ (Nice buffet selection) • Pool: ⭐⭐⭐⭐⭐ (Well-maintained and enjoyable) • Kids Area: N/A • Room Service: ⭐⭐⭐⭐⭐ (Delivered a fruit basket daily) • Cleaning: ⭐⭐⭐✰✰ (Shower was dirty) Overall Rating: 3.9 / 5 A great hotel with excellent service, location, and amenities. However, improvements in Wi-Fi, bathroom maintenance, and cleaning standards would enhance the overall experience.

I liked everthing

직원들이 친절해요 조식은 생각보다 종류가 적었는데 그래도 매일 메뉴가 바뀌어 괜찮았어요 룸상태 늘 신경써주고 깨끗해요

Loved the hotel. Stayed in a bungalow with a lagoon view for several nights and it was comfortable and spacious. Lots of amenities on site too. Staff were great. Location was great. Lots of good options for breakfast. Hotel has a shuttle bus into the town centre that runs multiple times a day. Also has private beach access.

The staff were super nice, room service and breakfast buffet was excellent