一般入住手续说明
- Guests are required to show a photo identification upon check-in: + Non-Vietnamese guests are required to present their valid passport with a valid visa or Temporary Resident Card. + Vietnamese guests are required to present valid national identification card or passport.
- Children from 0 to 1 year old stay for free if using existing bed. - Surcharge for children 2-11 years old if using existing bed will be VND 500,000 - 700,000 per child per night . - Surcharge for children 2-11 years old with an extra bed will be VND 1,400,000 – 1,850,000 per child per night. - Surcharge for 3rd adult aged 12 and above with/without an extra bed will be VND 2,000,000 – 2,600,000 per pax per night. - All Extra beds and Baby cots are subject to availability.
- The Level Pool is only applicable for guests aged 12 and above.
- Complimentary shuttle buses from Ho Chi Minh City to Melia Ho Tram are available. Seats are subject to availability. Advance reservation is required (first come first served): + Route HCM – Melia: bus departs at 14:00pm daily. + Route Melia – HCM: bus departs at 11:00am daily. - Pick up point: Ba La Tra Milk Tea Shop - Sarimi Building - Block A2 - 00.09, D09 Street, Sala City, An Loi Dong Ward, District 2, Thu Duc City.
- Pets are allowed on request at limited designated pet-friendly Villas only. - Additional charges will be applicable VND 1,200,000++/pet/night. - If you are planning to stay with your pet, please inform the resort in advance for arrangement.
- Gambling, contraband, prostitution, weapon, explosive, flammable, poison, drug items and strong smell food (i.e durian, seafood, etc…) are strictly prohibited within the hotel premises.
- Please note that all Special Requests are subject to availability and additional charges may apply.