Melia Vinpearl Phu Quoc

我book的是4套房的屋型，非常大非常舒適，床具和地面也非常乾淨，看得出有好好打理，基本上以這個價錢沒什麼可以投訴，除了在SPA前台工作的人員非常無禮貌之外，其他員工都非常有禮貌友善，會主動幫助你安排很多東西。唯一美中不足是浴室的水壓不穩定，水力偏低，洗澡時有點尷尬。另外，在生日那天預約了BBQ到會，太喜出望外了！估唔到呢個價錢有咁多海鮮同肉類，而且質素幾高，其他前菜飯湯甜品等，係好似搬咗個buffet去你個villa 食咁，我哋個日係留係酒店玩，有見到工作人員set up, 整個過程佢哋都好認真好細心，如果你人多又懶得出去食飯，呢個villa BBQ 真係抵到爛！overall 非常滿意！

The hygienic conditions at the toilet did ruined my holiday mood.

第三次的到訪，仍然一樣的令人放鬆的舒服渡假！ 青翠的環境加上藍天白雲以及寬闊的三房泳池別墅就是舒服 可惜是接待大廳不再是與餐廳分開獨立，無法顯現出大廳跟餐廳的雍容大度，希望接待大廳能儘早改修完成， 中、晚餐除了buffet餐廳之外似乎沒有其他選擇是我們所感到遺憾之處。

仍然是綠意美景加上碧色泳池以及笑容親切自然的服務人員！寬敞的房間舒適的床讓人自然的享受這裡的一切！

CP值超棒，家人都很滿意。

有一些硬體設備要注意維修

The resort was amazing. The service was great. Staff was helpful. I will definitely come back. But the Vinpearl Land was disappointing. Can’t believe the Game Center does not have air conditioner. The ventilation was poor. The kid zone was dirty and the facilities were old. I highly recommend investing more on the Vinpearl Land!

整個不管是住宿環境還是服務人員，都很棒。還有私人沙灘與泳池，餐點更不用說了，豪華啊!!這才是真正的度假。

Well-trained and very friendly staff.

Honestly the whole stay was amazing the friendly staff to the room was amazing! Will be back

Fantastisk sted, skønt med egen pool men også godt med dejlig strand og fælles pool. Morgenmad var virkelig god. Du kan få alt hvad du drømmer om.

We stayed at this stunning and spacious villa, which offered a peaceful retreat. However, the check-in and check-out processes were overly time-consuming, which detracted from the overall experience.

Villas are decently affordable for what you get, everything other than lodging is petty pricy like food and spa stuff. The units have zero silverware or plates. Villas come with a stove but have zero pots and pans which is odd. Property is pretty dated as far as technology goes. Pros were amazing staff and affordability for larger groups. Cons were dated and not fully equipped. Not a walkable location at all. I would recommend going somewhere else like Wyndham or radisson blue closer to grand world unless you just wanna relax and not leave your place for the entire stay. It was just okay.

This was a family of 5 stay, with 2 toddlers and 1 teenager. Everyone loved it. The kids club was great for the toddlers and they have scheduled activities. Maybe after age 6 or 7 it could be to baby-ish. The private pool was aaaaaaaamazing, especially for a night swim. We had the two bedroom villa. Breakfast and dinner was included in our stay. The buffet had lots of variety for the a m. and p.m. The food was decent some dishes were really good. I would definitely consider the food pkg bc outside the resort, nearby, is nothing (that we saw of). There is a shuttle that takes you to Vinwonders and the safari. The hotel staff was nice, the pool was nice, the beach was nice. The property is huuuuuuge. There are coconut and mango trees everywhere. The bed and sheets are standard. The villa itself is aaaaaamazing. It does have a kitchen but we had not dishes or cookware in ours, odd. But we also didnt plan on using it anyway. We did order room svc, the pizza, Ceasar salad, and spring rolls were NOT good. The burger was decent.

Excellent, we have been treated as a queen and king . Royal service

Melia truly takes things to the next level in terms of comfort, location, food, and space. We stayed in a two-bedroom villa with the All-Inclusive option, and the experience was mostly excellent. The villa was enormous—easily spacious enough to host a large gathering. It was equipped with everything we could possibly need, and the private pool was a fantastic touch. It meant we didn’t need to head to the main pool or beach just to cool off, which added a lot of convenience and privacy to our stay. Dining at Melia was another highlight. The food quality was consistently high, especially the meats and seafood, which were always fresh and plentiful. However, the All-Inclusive package left us a bit puzzled. Many drinks required either an upgrade to a higher tier or an out-of-pocket payment, even if they were listed on the standard menu. The same drink might be free in one spot but chargeable in another, and some beach areas and minibar items also came at an extra cost. For what we paid—$1,000 AUD per night for a family of three—we expected a more genuinely all-inclusive experience. Melia offers a rich program of activities. We particularly enjoyed the yoga classes with Vani, who was both professional and attentive. She adapted each session to the abilities of the guests and even took some great photos to share with us. Overall, our stay was memorable and enjoyable, though a clearer and more inclusive approach to the All-Inclusive offering would elevate the experience further

Had high hopes for this lovely villa and resort but they sadly fell short. April 2025, very low occupancy so food/drink places limited, season coming to end. All inclusive limitations on food/drink and places we could eat/drink were in place - with no explanation as to what ‘Premium AI’ was so these ‘extras’ could be attained. eg, a lovely cocktail bar with nice seats (and was empty) but told couldn’t go in there. Theme/Menu in main buffet was mainly suited to Koreans. Difficult to get drinks in buffet, often warm as no onsite bar. Room - fantastic but little touches (wet paint ruined some clothes, ants in bathroom, broken catches on sliding doors) let it down. Complex system to using beach towels, with a £40 deposit per towel that seemed crazy, we didn’t dare borrow a golf umbrella! Sea, beach lovely, although main pool (Ibiza) seemed to have many bugs in it. Shame not constantly being removed as lots of staff that were not very busy. Games room, absolutely fantastic pool table, but no bar nearby (that we could go to) meant carrying drinks up a huge staircase to play pool. We guess many who stay here would visit the ‘theme parks’ at this end of the island, these were not of interest to us but driving past them, from the road they looked tired with miles of empty shop fronts. Airport transfer well organised and comfortable. Felt a partial refund would be fair for the limitations and closed facilities but nothing offered from Melia when requested via Expedia.

Despite a horrendous 1-hour check-in, we had a great stay at Melia. The resort is big, but Villas are private and very spacious. We loved the yoga (with Vani and Risa), the pool room, the Melia-nade! We had some issues with the plumbing (toilets and shower drains) but we're resolved with maintenance. I don't know what happened at check-in, but this started our trip on a sour note. However we ended on a nice note with staff very accommodating to our family.

Far from airport and city center some part of resort showing sign of wear and tear staff generally helpful and friendly but not all are English competent

Property was spacious, staffs were friendly and respectful but not always available at your service. The pool was nice but we did have to walk around finding staff to place drink orders. Not much night life going on inside the resort as well as outside around the area besides just those tourist traps like Vinwonders or sunworld.