南中央 SPA 酒店

晚上睡覺冷氣聲有點大，接待人員相當親切，地點好。CP值相當高。

Spacious room, staff treat me as if I’m their family. Central location, easy to reach to many good restaurants

Breakfast is excellent ! Helpful staff, big room

Hotel staff are the best. They arranged everything for me, especially Brian. He arranged Ha Long Bay and Ninh Binh tour with cheap price for me. Big thanks !

The Hotel is close to everything. We took a grab taxi from the Cathedral everyday and it was a 1 min walk. 12 minutes to the lake. Shopping and food around the corner. Perfect location.

I am writing to express my disappointment with our recent stay at your hotel. Unfortunately, the experience was far from satisfactory. Upon our arrival, we were met with unwelcoming and rude behavior from the front desk staff, which set a negative tone for our visit. Regrettably, this continued at the end of our stay when your manager, Harry, also treated us discourteously. What was meant to be a relaxing and enjoyable family vacation to Hanoi ended up being memorable for the wrong reasons due to the lack of professionalism and hospitality shown by your team. I hope you will take this feedback seriously and address these concerns to improve future guest experiences. Hope they can invest in training their staff with hospitality and guest management. So they can make guests more comfortable. Street is not accessible by car so be prepared for that. If you booked tours you would have to walk to a nearby street that is accessible with cars

The staff was amazing! They spoke english and helped arrange transportation to and from the airport for us. They were able to help book us a tour for Ha Long Bay. They gave us welcoming drinks and snacks as we waited for our room and then helped bring up our luggages to the room.

We found this hotel at the very last minute in the Old Quarters. The hotel staff were very accommodating and professional. The location is very convenient but please be aware that cars/vans won’t be able to drop you off in front of the hotel due to a small alley. The room is tight but enough for a family of 5. The bathroom is very small and the shower was missing a glass screen so every time you showered the entire bathroom will be wet. The breakfast that came with the room has a wide variety of food and it was pretty good. Overall the hotel is good for a quick night stay for its convenience.

Perfekt stay. Thanks to Kimmie, friendly and kindly:)

excellent hotel. staff are amazing. great location. clean and comfortable

Excellent Hotel. Located in the center of Hanoi oldquarter . The big and very comfortable room with great Balcony and Window. The best Buffet breakfast during all my Trip in Vietnam. Staff was wonderful , very friendly and helpful. Especially Mr Harry helped us all the best information about travelling around Vietnam. He orgarnised for us the best trip to Ha Long Bay 2 days 1 night, Ninh Binh, Sapa and sleeping train to the South. Highly recommend and we will be back for the next trip to Hanoi.

The hotel has a great location, a little withdrawn from some of the very busy Hanoi streets, but still right next to St. Joseph's Cathedral right next to the Hoan Kiem lake. The staff is very friendly and helpful with booking trips and giving advise. The restaurant for breakfast is quite small, so make sure to get there early in the morning for a good seat.

The room is big and has a lot space to walk around. The room was very nice and clean. There was a balcony and cross street is St. Joseph's Cathedral, and it's very beautiful Church. We lived in down town Hanoi. It is very convenient. There were a lot of restaurant and coffee shop.

I used this hotel for 4 hours stay. It was very easy to arrange the time. I could leave my luggage and walk around before check in time as well. If you need some rest or take a shower before getting on a sleepover train, I would definitely recommend.

Great staff and service.

Hade två fantastiska dagar i Hanoi. Servicen på hotellet var otroligt bra. Kan varmt rekommendera detta hotel om man ska besöka Vietnam.

ロケーションとしても周りに特に美味しいレストランも無く、便利が悪かったです。

The location is very good, easily accessible with many restaurants and convenient stores nearby.

We received a very good service from the hotel crew from the moment we first arrived till we checked out. They were very attentive and helpful. Especially Lisa, in the reception, which was very patient, intelligent and had a very good English so she could and help us connect some very good activities in the area.

This hotel is consist of two building, 6 floor, across the way. The One hotel have elevator, The other have no elevator. But the other service is very excellent.