Sheraton Hai Phong

Not expensive hotel

購物便利

Excellent stay! Lovely staff, nice location, great meal. Happens to be the kid’s birthday, he’s super happy cuz Hotel prepared balloons and cake!

When I used the bathtub on the first day night. I found a lot of black objects and informed the reception to arrange for check a clean up when I leave hotel on next day morning. When I back hotel at night and use the bathtub again, I found no one to check and clean, it looked like rust. When I checked out on 3rd day and told the reception, they just said sorry, sorry. And I believe they simply ignore the problem and will not take any action to solve the problem, it is very disappointed for me

bad service

值得一住的飯店！

內部裝修簡潔，寢具睡起來很舒適。浴室有淋浴間乾濕分離、浴缸則無特別乾濕隔開，有泡澡可能浴室濕一地。剛好住在邊間有兩面窗及浴缸旁玻璃窗可看到夜景，但注意拉動窗簾，拍攝幾分鐘夜景，鼻子過敏，窗簾灰塵重。飯店內設有健身房和約30米長的泳池，疫情期間spa暫停服務。

干淨&舒適

床太小張了，電梯太悶熱。客戶服務態度不錯

今年新落成酒店，景觀開陽，樓下就有商場食店，酒店早餐也算豐富，唯一不足是還有較大裝修味道，房間也沒有可以打開的窗戶通風，對裝修物料皮膚或者氣管敏感的朋友可能需要留意

城市發展剛起步 這個新建區域環境遠優於老城區 與購物中心 Food court 相結合 累了 可以悠閒一下

剛開幕的酒店，整體來說非常棒。 旁邊有商場很方便。

Lovely room. Great staff. Good breakfast. Good bar. Nice pool.

Great staying! Will come back.

Christina who is working on the reception desk is excellent and kind person . Furthermore she is beautiful. I want to visit in soon.

Gode senger, romslige rom, vennlig betjening, bra utvalg i frokosten

I made ten calls to the reception from my room, but not a single one was answered. As a result, I had to inconveniently go down to the first floor multiple times. It seems that the Vietnamese staff have not received proper training. Additionally, the way the restaurant assigns tables to guests is strange. Personally, I do not care which table I sit at—that is my choice. So I chose my own table and took a seat. My wife is pregnant, so I reserved the table and went to get food. When I sat down at the table, there were no issues and the staff even welcomed me. However, when I returned with my food, someone who appeared to be the restaurant manager told me that another guest was already seated there and moved me to a less desirable corner. I told him that I had reserved the table five minutes ago, but he suddenly lied and claimed that someone else had already taken the table ten minutes earlier. When I first sat down five minutes ago, there were clearly no problems with the table. I was extremely displeased by this experience. My wife did not want any conflict, so she avoided the situation, but this is completely unacceptable.

The rooms and bedding are great.

Everything are good

Ok