Skyline Hotel Hanoi

Overall ok stay wasnt happy about walking to another to backpacks hotel in the cold weather in the morning for breakfast. Breakfast finishes early as 9am. Staff ok wasnt very accommodating.

This property is in ally with small rooms, free breakfast need to walk for 3 minutes in another Hostel, review seems like fake as property is not more than 6, rooms without window and good for budget travelers, I booked by mistake as in Google maps it gives u address at sky lounge property

I had a great stay at Skyline Hotel. Super friendly staff and great vibes overall. Location of hotel is great and is near many yummy food options. The rooms are great as well. I would highly recommend this hotel and will stay here again when I come back to Hanoi!

The hotel is in a great location in the old quarter. It’s close to everything and just off busy roads so it’s quiet. The help from Phillip was amazing. He contacted us before we got here and set up tours to Ninh Binh and a 3 day tour to Ha Long Bay. They were both great and we liked knowing in advance that we could see what we wanted on the dates we wanted.

The Skyline Central hotel (formerly Bonsella Cozy) is now owned by the Skyline hotel. When I went to check into Skyline, they switched me to Skyline Central which is a nicer hotel. I got the upgrade for my entire stay of 4 nights :)

We didn't stay at the skyline since they claimed to not have our booking. We were moved to another hotel. It was late and we were tired so we were very annoyed.

The service here is excellent! They help me schedule my airport transfers and a trip to her long bay. They gave me great recommendations about where to go to eat and shop. The breakfast is delicious. We were very comfortable in our room. This is a great location, we could walk to the lake and to the women’s museum and other interesting sites.

Breakfast was at another hotel which was a short walk away. Otherwise would have given them a 5. One of us was not well and they brought us some breakfast to our room.

Comfortable rooms, great location, attentive and helpful staff, and free breakfast make the Skyline Hotel a good choice when staying in Hanoi. Overall I'd say it's the staff that make the hotel experience most memorable. They go out of their way to ensure your stay is comfortable and they always attended to our queries quickly and graciously.

Construction right next to us was very loud had to change rooms, safe didn’t work and a/c did not blow cold in original room. New room was fine, location is excellent, breakfast is good.

The hotel location is good - away from the noisy main road but is very close ( walking distant ) to night market , food and beer street .Only disappointment is the coffee cup is too small and there is no drinking glass . And I was not given the small towel for 3 days

A fantastic renovated hotel in the heart of Hanoi's Old Quarter, Skyline may not be the glitziest option but makes up for it with comfortable rooms and an extremely friendly staff. The lobby, elevator, and hallways are all rather cramped, which made us slightly worried for our room size, but we were pleasantly surprised to find a spacious bed and plenty of storage space. Our A/C was not working initially, but the front desk immediately sent a technician up to promptly fix it. Throughout our stay, the front desk staff continuously impressed us - they gave great recommendations, offered to box up extra food, provided helpful explanations, and even allowed us to check out late. I want to give a special acknowledgment to Vivienne, who really went above and beyond. After leaving the hotel I realized I'd left my keys in the safe, and wanted to see if it'd be at all possible to have them mailed to me in the US. Vivienne gave me her personal WhatsApp and kept me updated as she went to ship the keys on her own offtime. She was incredibly kind, communicative, and a real life saver. We're very glad we stayed here!

It's in a street that looked more like an ally way to an American like me, but I really loved this place. Clean, quiet, close to all good foods. The staff was extremely friendly and helpful.

Bed was really comfy, breakfast was wonderful with lots of choices. There was tons of fresh fruit, pastries, yogurt, hot dishes and you get a cooked to order entree. I had the French toast and it was delicious. Location was great because it's on a side street that's close to everything but also provided some quiet at night. Wouldn't hesitate to stay here again.

The hotel was nice and the staff were lovely. Breakfast was excellent. We had booked a day trip through the hotel to Halong Bay. It was an amazing day and was picked up and dropped back to the hotel.

This was the second time staying at the Skyline as we flew into and out of Hanoi. Fabulous staff and great room. Very convenient location but quiet. Hope we can go back next year!

stayed in a deluxe twin room on 16-17 november 2018. PROS: - location is near to almost everything in hanoi old quarter :) -staff allowed us to store our luggage in the hotel even before we were supposed to begin our stay (we were going for a halong bay cruise before staying at the hotel) - staff speak almost PERFECT english and are really really helpful- they even helped me post a postcard which meant that they had to make a trip over to the post office. (they charged me 4USD which is abit much but i was in a rush so i paid for it) - helped fill our bottles with mineral water for free - location of the hotel is tucked in a small (safe!!!) alleyway, away from the bustling and noisy streets of hanoi - cars won't be able to drop you at the doorstep of the hotel but the alleyway is flat so you can roll your luggage to the hotel - they have an elevator! :) - rooms are super clean, beds are soft yet firm enough to be comfortable. - staff even gave us a farewell gift (keychains) when we left!!! :) - airport transfer was 300k VND for a 5-seater car which is comparable to a grab CONS: -breakfast has limited selection BUT it was delicious still (we are budget travellers so we don't expect much) - try the french toast! it is really soft and fluffy :) -rooms are a little small but understandably so because it is in the middle of hanoi old quarter - rooms don't really have a view as it is blocked by other buildings (so you can't really see the skyline) TIPS: - don't stay in the 8t

The property was lovely tucked away on a lane off a busier road. Quiet but Easy to walk to restaurants. The staff are superb, very welcoming and they were great in booking us bus and train tickets. We are going back the end of our trip before flying home. Highly recommend!

Excellent service from staff, great location in the middle of the Old Quarter

Excellent Staff.very helpful. Location great. Room very clean