Victoria Phan Thiet Beach Resort & Spa

Excellent

We came in this resort for years, it's may be time to do a bit of renovation. It's getting old, but still an easy place to go

A very enjoyable and relaxing stay. We had a beach front bungalow with a king size bed and outdoor shower inside the property. This was situated only a few metres walk from the beach and the sound of the waves was so relaxing. The peacefulness and situation of the resort, each room being hidden in the tree-line of palm trees providing a very natural and green aesthetic, made up for the slightly worn and tired condition of the property. The electric plugs in the room were semi functional, the AC worked very well, almost too well, the rooms were mostly clean on arrival (only some dust and sand which is impossible to get rid of), there was rusting present on the inside of door frames where the metal has been exposed to sea spray from the beach wind. The staff were very friendly, but service quality was lacking at the L'occeane restaurant, for instance they would lay the table as people arrived, they would also pour beer in glasses flat on the table making it froth up - i had to ask for them to stop doing that early on. For nice meals we looked elsewhere but the restaurant was varied enough to feed us something different for lunch every day for a week. Included breakfast buffet was good. The reception staff were very helpful and well trained, the female manager helped us with taxi's, advice on tours and beach activities, and our airport transfer. The spa was very good, good couples massage for reasonable price whilst listening to the sound of the waves, perfect.

For those looking for a quiet, more private Mui Ne experience, Victoria is a great choice. The beach is private, it is far from the noisy team building events and loud house music that can be so disturbing at the other resorts found farther down the road. The property is certainly old but clean, fairly well maintained, and has some great views. There are also large green spaces for kids to play and the infinity pool is extremely nice. Staff is friendly and the food and drink is at a normal standard for a beach resort. Value for money is high given the expansive property and the large size of the private villa. Wifi is also good. I hope someday they will refresh this property and bring it back to a more contemporary level but even as it is, the privacy and calm environment is still special. Note that if you want to go to the main “strip” you would need to take a short car ride.

Have the whole heach front to ourselves.

Always a good break from HCMC to stay at this hotel

The property is very rundown. Needs a lot of tlc. Gardens are full of weeds and grass needs to be mowed.

Staff were amazing, bungalow was spacious and clean and the infinity pool was huge. Resort was very quiet and peaceful, a very relaxing break. Good variety at breakfast and the spa was so relaxing, excellent.

Okay good

Villas getting old but still a relaxing place to stay. Better choice of food will be appreciated

This is a lovely hotel on the beach. I have been several times before. 15 years ago was my last visit. The hotel needs a complete refurbishment and we checked out 3 days earlier. The hotel was empty. We were given an upgrade to a villa with our own pool for free and that was nice of the them but the furniture was still in need of replacement.

The perfect four day break

We found it great the evening meals let it down a bit. Not as tasty as other hotels we had stayed at.

Right!! we have left our feedback directly to Hotel last month. However no reply nor acknowledgement from them. So really wonder if our voice are heard. At the reception desks:we felt that the team were not confident enough to deal with client's inquiries. Hotel facilities: we were disappointed to find out that customers from outside of hotel can use facilities(swimming pool,gym) leading to overcrowded at the swimming pool area. We couldn't manage even for for days to find any available sun bed,also the Swimming pool wasn't well maintained as we spotted there were rubbish and oil on the surface of water. Also this isn't fair on clients who pay full amount rate and their desire to have inclusive services…. The gym and beach volleyball area were occupied from morning to evening by people who don't stay at the hotel. Breakfast:There was no doubt that staffs were trying their best to accommodate hotel guests, however the food display was limited, the juice station weren't fresh, all tasted synthetic and artificial sweetness. The selection of charcuterie was basic, the board was almost empty all the time, just two type of cheese were available when we were there. During our 7 days of stay. There were no changes of variety and options. Food:The menu and the wine list looks old fashioned and quite boring unfortunately The staff in the restaurant were always smiley and doing their best, however they definitely deserve more training. The food was edible but wasn't good enoug

the resort is well maintained. it offers a peaceful and beautiful place to rest. services are good. staffs are friendly but the front desk ones need a little more training.

Location was great far enough away from the honking and noise of Mui Ne. The garden room was beautiful and spacious and the outdoor shower was great. Breakfast buffet had a large offerings of western and Vietnamese cuisine and the view of the South China Sea was breathtaking.

This property is spacious and beautiful. Very quiet surroundings, peaceful and tranquil. The infinity pool was a favourite place to relax.

The resort is very pleasant, but the beach has the large sandbags to preserve the beach from erosion and is not scenic or convenient for swimming.

Stayed for 8 nights in October. Whilst we had a wonderful week there are just a few things that detract from the experience

Hotel is perfect. Two swimming pools and access to the beach with staff who can get you deinks and snacks.