温莎广场酒店

好

早餐滿好吃的

Good locaiton, services ok

晚上入住時，給我吸煙房？！後來馬上幫我換房，但是櫃檯竟然說我沒有要求「非吸煙房」？！ 後來住的房間早上一直有怪聲，經理來檢查，態度很好，最後說可能是水管聲，又換了一次房間。 房間大，附近熱鬧方便。

okay

是

整體不錯

地點方便，房間舒適

Hotel breakfast is great and variety choices. Location bit far from downtown and very few free shuttle from hotel to downtown. Would be great to have more shuttle buses at different time. 2 free bottles of water daily.

Good

Very good

Clean, quiet, staff friendly and polite

Clean, staff are nice, excellent hotel!

great location and service but wouldn’t say that it’s 5 star

This is a great hotel. The staff were excellent and couldn't do enough for you.

Great place and excellent staffs. Keep up the good work!!

Good

Great service overall especially the frontline staff such as Lan , Trung, Lac, Nhi and some others who were so helpful and greeted us with a warmth and welcoming smile and were more than willing to answer any questions that I had. I also appreciated the many languages that the staff could communicate in many languages such as Cantonese, Chiuchow, besides Vietnamese. These staff members are great assets to Windsor Plaza hotel. Room service is great and really took care of what we need by making sure the room and everything is clean. That’s why I came back the second time . However, the reception staff need to communicate a bit more clearly as I was told to book the handicap room last year (my first time stayed at the hotel) in order to have the room that has a standing shower because most rooms only have bathtub which is not safe for my elderly mother to climb in and out the bathtub every time she takes a shower because the tub is very high/tall which can be unsafe for an elderly person to climb in and out for taking a shower. My mother and I are not in anyway to be considered as handicapped and therefore the handicapped room that was provided to us initially was not suitable nor appropriate. I had to talk to the supervisor on duty in order for us to move to-a room that has standing shower; other than this issue everything else was good.

Excellent clean and service

Excellent clean and service