鹈鹕湾棕榈度假村

Very calm place. Very tropical with a lot of Palms reassuring the beauty of this Caribbean Island. Just lovely

My room was really nice and the service was amazing the staff was so nice. The only down fall is that I had to switch rooms because the ac was not working, but i would definitely go back.

Trato muy cordial las habitaciones miy buenas…!!!!!!

What I liked about this property was the quiet appeal and of course the sound of the crashing waves be the only pleasurable disturbance. The front desk staff upon check in & check out was superb. I had stayed there once before, but it is evident there were upgrades and I loved my room. Although it was a one-night stay, I would definitely book there again.

The first day we got there it was hair inside the shower. I notified the front desk of the situation they assure me it would be taken care of got back to the hotel NOTHING I reported it again atill nothing

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Very clean and comfortable. Unfortunately, alll service personnel...front desk, cleaning staff, manager, and head of housekeeping, with the exception of the awesome maintainance operator were rude. They are all black except the maintainance worker who was Hispanic. I felt like it was because I'm white. It was very uncomfortable.

My daughter celebrated her 16th birthday and I could not have selected a better place to celebrate this momentous occasion. The staff were very polite and welcoming. The palms offer is the best in hospitality. Star who works at the front desk was very helpful and has a sweet personality. I am definitely booking reservations to return for another stay.

One of THE best stays in St.Croix! If you’re looking for great hospitality, this is your place!

El llevar es bonito, pero lo único que no nos gustó a mi esposo ni a mi fue que los días que estuvimos ni la barra ni el restaurante abrieron.

The Expedia photo of property was not correct property was old mold in bathrooms and cracks in room along wall beach not swimming ready rocks and seaweed obstacle course

Nice beach, great staff

I truly enjoyed our stay. The room was very clean and had a great view. The staffing was always helpful and went above and beyond.

This place is fine if you are using it as a base to explore the island. It is not a place to hang out and relax. My top floor ocean view room was great. The ac worked and the bed was comfortable. But the property is run down from prior hurricanes. But it 1/3 the cost of other properties so you get value.

We would not stay at this property again. We arrived at 5pm and our room was not ready. This was 2 hours after check in time. They moved us to a room that was ready, which we appreciated. But the air conditioner did not work. So after another hour wait we were moved to a different room. Once in the new room the toilet wouldn’t flush. My husband took the back off and fixed it. We didn’t want to have to pack back up and move again. The room was nothing crazy nice, it was fine. On our last day there we noticed there was mold on the A/C. The property is not very well maintained. The view off the patio is nothing like the pictures. We couldn’t swim or walk on the beach because of all the seaweed. We were just disappointed because the property was nothing like the description or pictures. It truly is a “ you get what you pay for” situation. I would suggest spending a little more and staying at a nicer hotel or resort.

Star was fantastic!!!! This is the only reason I’ve given stars. Other than her, negative!!! Property is in need of major renovations. Restaurant wasn’t open so I can’t comment on that. Water is coming from underneath the tile in room 1. Someone tried to come into our room in the middle of the night. Bugs everywhere. Smell was horrible. Pure disgust. We ended our stay.

Property scenery was beautiful

Good experience

Staff was friendly,this property is not ready to open , there was loud drilling above us early in the morning and pool was closed,had to checkout early

The property is a great location but it is severely run down. Minimal employees, only one person running the bar and restaurant. Pool had an electric cord in the water running the light which seemed dangerous. It is a shame that such potential hasn’t been kept up