Great service thanks to Mr Ruvodo, he went above and beyond. He ensured that we had everything we had everything we had missed out on our other trip.
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Christopher
10.0
/ 10
Second visit to this hotel as part of an overnight layover ahead of flying onwards to the next country on the trip. Great hotel but needs a proper renovation.
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Nancy
10.0
/ 10
Highly recommended. The service is spectacular. The staff sincerely care and want you to be comfortable. There is a choice of restaurants and all are of high quality. There is a lovely view of Harare Gardens from most rooms I enjoyed my stay and wouldn't hesitate to return.
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PARK LANE, JULIUS NYERERE WAY, 54, Ward 6, Harare, Zimbabwe
They had roaches in the restaurant. Next day a guy was sprinkling some powder(most likely poison) around the food. I got sick when I got back home and could only imagine that it came from there. The hallways look old. The room was extremely hot with no ac. They had a portable ac in the room with no exhaust tube that goes out the window, so basically it was useless, as it can’t be used properly. Only plus is that the staff is friendly
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Taiwo Olutoni
双人入住
6.0
/10
评论于 21几周前
Hotels.com verified review
The room was cleaned daily and sparkling. But the whole settings were still old and needs some restyling. the rugs and windows.
Breakfast was okay but less options. No air-conditioning at the property.
linda
亲子同住
8.0
/10
评论于 27几周前
Expedia Group verified review
Excellent customer service. Starting from Brenda at the reception, the guy at the bar at the pool area, maintenance guy who came to fix the AC. I wish i could name them all. The rooms where clean. The food needs a bit of working on to improve on it. Other than that i can still come back.
samuel
10.0
/10
评论于 29几周前
Expedia Group verified review
yes
Lukas
10.0
/10
评论于 37几周前
Expedia Group verified review
Goid service
Lissette
休闲
8.0
/10
评论于 40几周前
Expedia Group verified review
Attentive and courteous staff. Comfortable bed
Adebowale
10.0
/10
评论于 40几周前
Expedia Group verified review
good
Samuel
商务和休闲
10.0
/10
评论于 41几周前
Expedia Group verified review
It was great, especially the staff and customer service .
Fabulous
休闲
10.0
/10
评论于 42几周前
Expedia Group verified review
Room was nice and clean, anf staff very helpful
Nesbit
商务和休闲
10.0
/10
评论于 43几周前
Expedia Group verified review
Yes
Patrick
10.0
/10
评论于 43几周前
Expedia Group verified review
Clean and good service
Edith
休闲
10.0
/10
评论于 45几周前
Expedia Group verified review
Fantastic
Trevor
休闲
10.0
/10
评论于 48几周前
Expedia Group verified review
Good
Trevor
10.0
/10
评论于 48几周前
Expedia Group verified review
Good
Bernard Benny
10.0
/10
评论于 48几周前
Expedia Group verified review
Yes
Robert
8.0
/10
评论于 49几周前
Expedia Group verified review
Rooms clean
Tapiwa
商业
8.0
/10
评论于 53几周前
Hotels.com verified review
Check in was easy and overall all the staff were attentive and very helpful. My room was AC was not working but they brought in a portable unit straight away. The room service breakfast was very substantial I had to remove some options when I ordered it. Overall it was a comfortable stay.