Why pay near your stay date?
Plan took a different turn? No worries, our flexibility comes with Free Cancellation so you can still adjust your plan with ease.
Take control of your plan & book with confidence!
How do I book a room with this option?
Select a room with payment date options
Find accommodations that have the ‘No need to pay now’ label, then look for rooms with payment date options. You can also use the ‘Pay near stay date’ filter.
Choose “Pay nothing until a certain date”
After selecting your room, continue to fill in your details and select Pay nothing until a certain date when choosing your payment date.
Select your Payment Method
Use credit card to secure your booking. Don’t worry, it will only be charged on the payment date.
Confirm Booking
Voila! Your booking is now secured and you will receive your voucher. Enjoy your stay!
About pay near stay date
What is pay near stay date?
Pay near stay date is a feature that provides you with more flexibility for your payments. When you book a room with this option, you can choose to "Pay nothing until a certain date" instead of pay immediately. You only need a credit card to secure your booking.
How will I know which rooms allow me to pay near stay date?
Since pay near stay date option is only available for selected rooms, you can identify them on rooms with “Pay nothing until a certain date or "Pay now” option, or look for ‘Pay near stay date’ filter when you’re searching for rooms.
What are the benefits of choosing to pay near stay date?
Choosing to pay near stay date means you can "Pay nothing until a certain date", which means the payment will only be charged a period of time after the booking has been secured. This allows you to delay your payment and gives you more flexibility in your travel plans. If necessary, you can cancel your booking without needing to request a refund as well.
Pay near stay date seems pretty similar to Pay at Hotel, what is the difference?
Pay near stay date gives you the option to "Pay nothing until a certain date" or "Pay now". If you choose the latter, your payment will be automatically processed on a certain date before your stay date. Free Cancellation policy also applies for rooms with pay near stay date option. Meanwhile, for Pay at Hotel rooms, the payment will only be made at the accommodation when you are about to check in, and the Free Cancellation policy may not always apply.
Am I guaranteed to get my accommodation?
Yes, your accommodation is secured and you will receive the voucher after booking. However, please note that if your payment fails to be charged on the payment date, your booking will be canceled and the voucher will become invalid.
Can I use promo coupons with my booking?
Unfortunately, no. Promo coupons are currently unable to be used if you choose "Pay Nothing until a certain date".
Aside from promo coupons, are there other features that cannot be used?
Yes, you’re also unable to purchase add-ons, redeem Points or pay for your booking in installments. However, you will still be granted Points for your booking.
What are the payment methods I can use?
You can use a credit card to secure your booking. Don’t worry, it will only be charged on the payment date.
If you choose to use a credit card, rest assured that it will be encrypted and is totally safe.
Can I pay earlier or later than the stated date?
No, the payment will be automatically charged on the stated date, which can’t be changed. So, make sure you pay attention to the payment date, as it could differ for each booking!
Will I get a reminder or notification before the payment is made?
Of course, we will send you an email and push notification 2 days before the payment date.
When will I get my payment receipt?
You will receive your receipt after the payment has been completed.
If I use a credit card, can I still pay the credit card bill in installments?
Your credit card bill payment is not under Traveloka’s jurisdiction, so we suggest that you check with your credit card provider to confirm this.
I just realized that my credit card limit is insufficient after booking, can I change cards or switch to another payment method?
You cannot switch cards or change the payment method after the booking has been made. However, the payment can still be processed as long as your limit is sufficient on the payment date itself.
What happens if my credit card fails to be charged?
If the payment fails, your booking will be automatically canceled.
Will there be any cancellation fees if my booking gets canceled due to failed payment?
No, there will be no cancellation fees.
What can I do if my booking is canceled because of a failed payment?
Unfortunately, there is currently no way to reinstate a canceled booking. You can try making a new booking instead.
Cancellation & reschedule policy
Can I cancel my booking?
Yes, rooms with pay near stay date option always have Free Cancellation policy to ensure that you have the flexibility to cancel your booking, if necessary. However, you might be subject to cancellation fees after the free cancellation period expires. Please check your booking details for more information.
How do I cancel my booking?
The process is the same as regular bookings. Go to Bookings on the Traveloka App, tap the three dots on the upper right corner of your booking, then select Cancel Booking.
Can I reschedule my booking?
Yes, you will be able to reschedule your booking after the payment has been completed, but you might be subject to cancellation fees. Please refer to your booking details to check the specifics of the reschedule policy.
Can I reschedule before the payment has been charged?
Unfortunately, no, you are not able to reschedule your booking before the payment has been completed. Instead, you can cancel the booking for free while the Free Cancellation period is active and make a new booking.
