您好，我不会再通过Traveloka预订这次旅行了。我早上9点就到了日光站，结果发现根本没有导游，也没有任何指示牌。最后我只能自己买票。而且他们前一天既没有通知我，也没有发邮件或短信。这趟旅行真是糟糕透了。我之前在Klook上预订了日光之旅，他们提前给我发了消息，并告知了集合地点和指示牌。请改进你们的服务。我非常失望☹️☹️

我们两次无故错过了这次旅行，也没有得到任何帮助

We were glad we booked this tour. It’s easier to navigate around and the tickets are settled by the tour guide. she tried her best to communicate with us in English. The boat ride was relaxing that we almost feel sleepy and love to be around nature.