After we arrived at 14:15 (2:15 pm), I was wondering if there would be a chance to check in earlier. 1st female employee we came across said NO and also stated she has plenty of rooms available, but simply no check-ins before 15:00 (3 pm). We returned after 3 pm. During the actual check-in in we were informed that the restaurant is closed and also there is no internet at the facility. Hotels.com says there is high-speed internet. The heater in the room is so loud, it feels it is gonna explode. Condensation on the windows forms a waterfall, so the carpet must be soaking wet, and the frame around the windows shows signs of mold; no chance to even crack open the window to refresh the air. No mini fridge. Furniture is falling apart. I can imagine this is one of the best in Kayenta, but that is still expensive for what it is and what is offers.