Excellent team including Mandy on reception who explained we’d booked a room in The Grange (separate building), when we asked she offered an upgrade for a small extra fee, to the main house and showed us her favourite room (gorgeous view of park & ducks behind). Sanya in the restaurant was excellent- food was superb too. Advil at breakfast was great. Lovely comfortable room. Very happy. Thanks team!

Great place

Stayed in one of the Grange Rooms, average layout, bit damp when you first walk in but it was fine once I opened the door for a little bit. A map at Reception would be helpful as it took me about 10 minutes walking around trying to locate the room. Only info I received at the main Reception was that the room was downstairs. Tub in the bathroom is a nice touch, didn't have Breakfast in the end so can't comment on that. Had a good sleep though the building was quiet overnight.

The staff were, as always, courteous, helpful and welcoming

Everything was as I have staying at this venue. Fine no complaints. Suits me.

Room was not clean and someone had used the toilet and not flushed Room very tired needs up darting

Certainly not 4 stars

Lovely clean room in the Grange annex. Staff very polite and hotel recommended

Self service - items has run out. Coffee machine was not working

Friendly welcome but our room hadn't been set up for our child which was incredibly frustrating as it was 9:30pm and he was desperate to go to bed. They were swift but it was still 45mins until he could get into bed. Room was otherwise fine for what we paid.

Clean and comfortable room. Very comfy beds.

Staff were spot on

everything was lovely, except toilet had continous small flow from cistern which was a little noisy. I reported it

Unfortunately there was a power cut and I was transferred to another room, the hotel is filthy

Always a pleasure to stay here.

Lovely check in by the young irish lady! Very welcoming- had tea while waiting, possibly the dirtiest milk jug i have ever seen. The whole hotel is old and dated, with a bit of painting and new carpet and some interior design could have a lot more charm- comfy clean room (curtains missing multiple rings so hung all lopsided), had a shower- towels we’re in the wardrobe in the other room 😎 just odd things- it’s on the cusp of being charming but misses it… not a 4 star place as advertised, but nice non the less.

Beutifull place , really warm and cozy in the room.

Hotel is beautiful, beautifully kept, with super comfortable beds, but my biggest praise must go to the staff. I had a very late arrival (1am) from a business meeting in London, I got lost in the lanes and there was emergency road works, I called the hotel tired, cranky and lost, Richard was so kind, patient, calm, what an absolutely outstanding example of looking after your customers, when I arrived he extended that excellence, by upgrading me so I could stay in the main house and personally showing me to my room, THANK YOU RICHARD!! I would absolutely recommend this delightful hotel to anyone, stunning setting, beautifully executed and made to feel valued and looked after by delightful, professional staff

Room 37 - mattress is like sleeping on a wooden floor. If you don’t want to hear neighbours having late night fun, refuse this room. The adjoining door isn’t sound proof!

The deluxe room was lovely but with the condensation from the shower the bathroom cream walls were full of black streaking lines so needs a good clean.